Columbia Mountains hotel rooms a the Sandman Hotels

"An excellent hotel in a great area of West Kelowna. Lots of parking and very close to most amenities. The day we arrived, the hotel had experienced a power outage but extra kudos to the staff for handling it with calm professionalism. We had no issues checking in, power outage and all. We were booked into a 2-queen, lake view, room with a kitchen. Very clean and spacious. There's a little patio so you can enjoy the views. The room was very well maintained and clean. I look forward to returning."

"Dated carpet, blinkinh lights at the sauna, swim pool & hot tub looks dated as well. Stayed 2 nights and put a sign to clean the room the next morning. Nobody cleaned the room qnd put suppliea. Nobody cleans or vacuum the carpet floors (hallways and room)"

"Hotel hallways and stairway carpets are filthy, it appeared that they haven't been vacuumed in weeks/months. At check in the host asked if we would like housekeeping during our stay anx we said, "yes". Over the course of our stay they did not attend to our room. Hotel rooms and common spaces very dated. Activity programming and restaurant staff provided great customer service, however front desk staff were not helpful when we asked questions about the resort and when we inquired about housekeeping. "

"Its was not bad"

"Room was clean. Property was always kept clean. Check in process smooth. Most of the staff were friendly. Some staff at the restaurant during breakfast buffet were rude and only seem to cater to certain racial ethnicities. Were not asked for coffee nor refills even though some people were offered. Buffet selection was not the greatest and they kept the same menu everyday"

"Expect the hottub to be our of service "

"We had such an amazing stay at Eldorado Resort! From the moment we arrived, everything felt so warm and welcoming. The cleanliness was top-notch—our room was spotless and beautifully maintained, which made the whole experience even more comfortable. The vibe of the place is honestly unmatched—peaceful, scenic, and full of good energy. Waking up by the lake and just soaking in the views was the highlight of our trip. And the food… absolutely delicious! Every meal we had was fresh, flavorful, and so well presented. You can tell they really care about the experience. Overall, it was the perfect mix of relaxation, great service, and good vibes. Definitely a place we’d love to come back to! ✨"

"Staff great"

"Views were amazing with walking trails handy to access. Staff were absolutely amazing. "