"I called and asked if this had access to the hot springs pool, the main attraction in Glenwood. They said yes, turns out it’s a different hotel.
The hotel is dated, it was a disappointment. There was a group next to us that rented multiple rooms in the hotel. They were smoking and partying all night. I had to call the front desk twice to have them take care of the noise. The third time I called down they stopped answering the phone. So I walked down to the lobby at midnight. The front desk guy and I walked upstairs where he asked them to keep it down.
Next night same thing. I called the desk and the girl told me we could just move rooms. I asked her “at midnight! You’re joking, isn’t there a 10pm noise policy and you advertise this as a family establishment!”
I will never stay here again and will let others know"