Colonial Quarter hotel rooms a the Best Western

"Stayed there a week and while while looking for houses in St. Johns and the stay was nothing to write home about. The House Keeping and the communication between and from the staff at the hotel does need improvement. Even though room "refreshing" is said to be done every alternate day, we had to chase these guys to get our room "refreshed" after 4 days. The pool was nice, but make sure to ask for towels before you go, as there were many times none were stocked by the pool. Lastly, if you are planning on working form the property, be prepared. Not only is the internet not great but we had a whole day of no internet (where folks could not check in and had to be escorted to their rooms to open them). So, I used my phone as a hot spot. Definitely an eye opener. "

"The breakfast menu was good. Our room smelled bad. We think it was coming from the shower drain. Garbage with left with food in our room. It was difficult parking several blocks away. You need a code to get in the door and a different code to get in your room. A couple got in a verbal disagreement outside our room. They were swearing, yelling, with possible physical harm. We were afraid to go out in the hallway. The owner was apologetic but didn’t offer any reimbursement due to the smell or left garbage. "

"We were here 4 nights and the hotel was nice. Breakfast was good and staff were friendly. It's in a great location. The Mission Nombre De Dios is in walking distance. So is the Old Store Museum area where you can purchase tickets and catch the trolley. The Fountain of Youth and Magnolia Avenue are right behind the hotel, so also in walking distance and it was nice walking under the trees. The trolley stops at the hotel; which was really nice at the end of the day, after visiting the historic downtown and fort. The fort and town were too far for us to walk, so the second day we rode the trolly. I would defined stay here again. "

"Every staff member was friendly and helpful. Enjoyed trivia in the bar. Hotel is pet friendly. Nice firepit area and pool with tiki bar. Hotel could use a bit of refresh but no complaints. "

"We had such an “amazing” experience that we lasted a full 4–5 hours before leaving. From the moment we walked in, it was clear cleanliness was more of a suggestion than a standard. The floors were sticky, the headboard looked like it hadn’t been wiped down in years, and the sofa was covered in stains that I didn’t even want to think about. The bathroom? Let’s just say the mold in the shower was thriving. The room also doubled as a walk-in freezer thanks to a broken AC unit that was stuck blasting cold air. Naturally, the bed came with what can only be described as decorative sheets—no real blankets. When we asked for another blanket, we were given a thin, stained sheet that somehow made things worse. After a few hours of freezing, avoiding surfaces, and questioning our life choices, we decided to cut our losses and leave. If you’re looking for a place that redefines “basic cleanliness” and “comfort,” this might be for you. Otherwise, I’d strongly recommend staying literally anywhere else."

"The hot tub was the perfect temperature."

"Great location in the heart of historic St Augustine. Walking distance to all the best spots. We will seek this location out again."

"The room was clean, AC unit was great. Ldtaff was friendly. "

"It was just ok "