"Ronika, who checked us in was lovely, efficient with a nice disposition even though it was a pretty busy hour with check-ins. Our room was clean although there was an underlying odor. That is what happens with carpeting and allowing pets. The biggest issue for me was the scent being used throughout to apparently camouflage the animal scents. Once again, as in so many hotels, the lamp on the desk had a dead bulb. Not the best place for that. I wish it could be part of the room cleaning to just check each lamp.
We were able to park right outside our window, and the parking lot is well lit. Breakfast was okay but seemed just a step behind the usual Hampton Inn breakfasts. Some grated cheese next to the watery scrambled eggs would be a big help. As a plus, the oranges were super sweet and juicy.
I have to stress the fragrance is not helpful. I noticed it as I waited to check in and it actually burned my nose but hoped it was just used in the lobby. Unfortunately, I did not get much sleep because I could smell it all night in our own room far from the lobby. I realize that not everyone is as bothered by scents as I am, not everyone has physical reactions but for those who do I needed to make this review. Unfortunately, even though we will stop at this exit again, mainly because of a restaurant that we really liked, I will need to find a different hotel. Covering up other offensive odors with a perfume is not working."
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