Hotels with Swimming Pool in Collinsville, Illinois

"I had a very disappointing experience during my stay at Hyatt. There were multiple miscommunications from the start. I was informed upon arrival that there was no self-parking available, and I was charged $50 plus tax for parking, which was not clearly explained beforehand. The staff’s behavior was quite cold and unhelpful. They did not properly explain important details about the stay. For example, I was told that breakfast was included, but I was not given clear information about how or where to access it. Additionally, only one elevator was working, which caused long wait times as many guests were trying to use it. Despite the inconvenience, the staff did not seem concerned or proactive in addressing the situation. Overall, this was my first bad experience with Hyatt, and it was quite disappointing."

"The room was really clean and modern. Only issue was the knocking 3 times in the morning before check out. It’s bad enough you’re paying for a room from 4pm-11am but I don’t need someone knocking on my door an hour before check out. "

"Breakfast was good. Morning staff great. Our second time staying first time was great. This time our room had a lot of stains in the carpet and the bathtub was kind of gross. The elevators were full of crumbs and food and that people checking Us in what kind of rude "

"We stayed for one night for an early flight out the next day. The staff was so nice and friendly. The airport shuttle was great, and I loved that we could leave our car on their property for a fee. The shuttle picked us back up from the airport when we returned. We would definitely stay here again!"

"Best hotel stay ever! The kickback meals are delicious and saved our family so much money! Adults get 3 free alcoholic beverages per night. There is a soda fountain at breakfast and the kickback. The pool was huge! My kids loved the 2 hot tubs! "

"The room was clean, bathroom needed a remodel. Hole in shower wall- toilet didn’t flush properly- fan loud. Breakfast was more of a grab and go - not much to offer. Good location- right off interstate - 15 min to downtown St Louis. Pool looked great but said it was out of service. Overall served its purpose for driving thru area. "

"Front desk staff was very helpful, the manager went above and beyond to help me with a mistake that I made on the reservation. Everything worked out perfectly! "

"If you want a clean room clean property great price no-frills hotel this is it in a good location"

"Nice continental breakfast. Has a lot of variety for families. Complimentary drink tickets for the adults were a plus. We saved a lot of money with all that being included. "