Colbert Hotels

"The staff was very, very kind and helpful. The cookies at the front desk were delicious. My bed was very clean. The linens were very clean. The landscaping around the hotel is pretty nice. However, the hotel is rundown and old. It’s in serious need of a renovation. It looks way better in pictures than it does in real life. If you want an upscale hotel that’s semi luxurious, this is not it."

"Disappointed there wasn’t free drip coffee in the lobby. Saw some dead bugs in my room. "

"Good"

"Yes"

"My bathroom inside my room was absolutely unacceptable upon arrival. There was fecal matter and urine all over the toilet, which made the space unsanitary and uncomfortable. I immediately contacted the front desk to report the issue, but I was told no one could clean the bathroom until the next morning. No alternative room, upgrade, compensation, or refund was offered. The lack of cleanliness and customer service made this an extremely disappointing experience."

"There was trash outside the room. Hairballs on the floor. Stained sheets. Tub would not drain. Staff never asked if our stay was okay. Would not recommend! The positive was the roof did not leak during the storm."

"Clean room, staff was great! "

"While we received clean towels everyday, I don't think our room was vacuumed during our 4 day stay, and with a somewhat shaggy carpet....need I say more. Jeannette at the front desk was very helpful and cheerful. Nikki, while helpful, rarely smiled. I suggested she should smile more and received a strained fake smile. Parking was great, right outside our room, and breakfast was quite good. They could improve on the coffee as it was very weak."

"The property was WAY overpriced for the quality of the building/accommodations. $500 a night. It is obvious that hotel has been redone, trying to be more "upscale". Doors were lightweight and had a "cheap" feel to them. Room was clean, bed comfortable. Really need to invest in some better pillows--very small/lumpy. Breakfast was basic. Room temp. was comfortable."