Coachella Valley Preserve - Thousand Palms Oasis Preserve Vacation Rentals

"Good place to stay with family "

"The property is nice, but nothing great. The pool and hot tub are fine, the view is great and the location is right in the heart of downtown. The main issue is the rooms, which are pretty average, but pretty high priced (at least when I went). It seems like the hotel is quite old and rooms could use some updates. But staff is nice, small convenience shop and parking on site. If the price was lower, I would have rated it higher. "

"The staff at the front desk and cleaning crew was amazing. The service at the restaurant was just ok, food was not good, tried a burger from the restaurant and they didn't have ranch or thousand island. Then ordered chips, avocado with chicken bites..( chicken had nothing but fat) and only got a small amount of the chips at the pool. we miss the old restaurant and menu when they had fish tacos and yuca fries and the prices were reasonable before. We later on ordered another burger and it was completely undercooked.. i seen someone else complain about the same thing about the raw burger...besides the water being shut off from 1130pm to 6am on our first night, and main pool closing for a few hours due to an accident another day. our stay was decent due to the majority of the staff being great... will be debating if will be back."

"Pool was dirty, staff weren’t friendly, room was dated and the plumbing smelled. We ended up leaving early. We would not recommend this resort. "

"The room was okay but the hotel seemed tired and out of date"

"Loved the breakfast omelettes! "

"The folks at this establishment were super kind and friendly and sincerely cared for us. It is not easy to find that type of helpfulness and kindness in a time when people in the hospitality industry do not get paid well enough. So thank for your good service and attentiveness. Special thanks to a person called Omarion who helped us through some issues I was having with my elderly mom. "

"The staff was very accommodating and kind."

"Love this place"