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Holiday Express & Suites Portales by IHG

2.5 star property
Hotel in Portales with free breakfast and a fitness center

Choose dates to view prices

Located in a rural setting, Holiday Express & Suites Portales offers relaxation and recreation. Enjoy the spa tub, indoor pool, and game room. Free breakfast and WiFi are provided, along with a business center for work needs. Local attractions are nearby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
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About the neighborhood

Map
1901 W 2nd St, Portales, NM, 88130

What's nearby

  • Eastern New Mexico University - 8 min walk - 0.7 km
  • Al Whitehead Field - 8 min walk - 0.7 km
  • Roosevelt General Hospital - 10 min walk - 0.9 km
  • Blackwater Draw Museum - 14 min walk - 1.2 km
  • Greyhound Arena - 15 min walk - 1.3 km

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Juanito's Mexican Restaurant - ‬4 min drive
  • ‪Goober McCool's - ‬4 min drive
  • ‪Something Different Grill - ‬2 min drive

About this property

Holiday Express & Suites Portales by IHG

Hotel in a rural location
You can look forward to a free breakfast buffet, an arcade/game room, and laundry facilities at Holiday Express & Suites Portales by IHG. For some rest and relaxation, visit the hot tub. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and smoke-free premises
  • 1 meeting room, a vending machine, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenity
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  • Parking included
  • Free WiFi
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9.0 out of 10, Wonderful, 390 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Does Holiday Express & Suites Portales by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Express & Suites Portales by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Express & Suites Portales by IHG?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Express & Suites Portales by IHG?

Check-out is at 11 AM.

Where is Holiday Express & Suites Portales by IHG located?

Situated in a rural location, this hotel is within a 15-minute walk of Roosevelt General Hospital, Eastern New Mexico University, and Roosevelt County Museum. Greyhound Arena and Al Whitehead Field are also within 1 mi (2 km).

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Reviews

Holiday Express & Suites Portales by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 207 out of 358 reviews
Rating 8 - Good. 85 out of 358 reviews
Rating 6 - Okay. 37 out of 358 reviews
Rating 4 - Poor. 10 out of 358 reviews
Rating 2 - Terrible. 19 out of 358 reviews

Reviews

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from staff — both front desk and housekeeping! Room was clean and quiet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a quick trip to see our daughter sing at ENMU. The Hotel was clean, and safe. We loved the breakfast everything was fresh and tasty! The Staff was friendly and helpful, we will return❤️
Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, comfortable hotel with great customer service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Leighann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean motel
Stayed 1 night in Dec 2022

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I only stayed one night, but I would stay here again, and I also recommend this hotel.
Stayed 1 night in Apr 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in town for only one night but my stay was very comfortable.
Stayed 1 night in Oct 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the better hotels in the area.

Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
Stayed 1 night in May 2024

6/10 Okay

JOSEPH

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Portales Trip

Had to refuse first room due to condition. Door lack was intermittently inoperable, lamp shade was missing, stained window shade and room had strange odor. 2nd room was nice except the pullout bed was broken.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff met me at the counter late at night. Quick and easy check in. Room is clean and updated. White sheets/bed covers are a must for me and these are spot on!!
Stayed 1 night in Oct 2023

10/10 Excellent

Gennesis

Liked: Cleanliness, staff & service, property conditions & facilities
The workers were nice our house keeper was Yolanda and she did a excellent work we ask for towels and she was very nice she offered her help with everything in our room we stayed at room 309 the tub was perfectly clean because I double check before I put my son in the bath let her know we really appreciate it her job
Stayed 1 night in Jun 2023

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not good! Coffee was cold and the sausage was questionable.
Stayed 1 night in Mar 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rate

The only problem I had was that my room was not ready until after 4pm
Stayed 1 night in Sep 2023

8/10 Good

Marsha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole stay was good. Since our room hadn’t been cleaned had ask for clean towels, coff, and trash emptied. They did as soon as I asked. Leaving the desk clerk wasn’t helpful and made a jester behind my back that my husband observed. Not professional at all!
Stayed 2 nights in Jul 2024

6/10 Okay

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Wi-Fi didn’t work and repeated calls downstairs to front desk were unanswered.
Stayed 2 nights in Jan 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cost more than other Hotels nearby

Keys had to be reset upon returning to the Hotel on most nights. Like their machine for setting the key defaults to stop working the next morning, rather than the actual time or date expected to check out. The refrigerator in the room froze any drink placed in it whether on the middle setting or the lowest setting. Yeah, exploded frozen soda drink, orange juice, or beer!
Stayed 4 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Our room wasnt ready for us to check in at 5pm.
Stayed 1 night in Nov 2022

6/10 Okay

DE LORES

Liked: Cleanliness, staff & service
We will probably not stay there again.. Unheated pool and non working jets on hot tub.. We paid extra for for a pool. The kids will get in in but not adults. This has been a problem since covid. This is not where you should cutting. I don't mind the cutting of room services, but pool we [paid extra for. DeLores
Stayed 4 nights in Jun 2024

10/10 Excellent

Abby

Liked: Amenities
Excellent
Stayed 1 night in Oct 2025

8/10 Good

Brendan

Liked: Property conditions & facilities
I like staying here. This was my third time staying at this hotel. I would tell others to stay here as well. The breakfast was good and the rooms were comfortable and clean.
Stayed 1 night in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Amenities, property conditions & facilities
Staff always so helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to make a last minute trip to Dora, I always book here no matter if its for one night or multiple nights. It"s always clean and well maintained and of course the kids love to pool.
Stayed 1 night in Aug 2025