Get an overview of this hotelLuxury Hotel in Downtown Cleveland

Progressive Field

This 14-story Cleveland hotel is adjacent to Tower City Center, with shops, restaurants, a day spa, and a metro station. An enclosed walkway connects the hotel to Progressive Field and Quicken Loans Arena, and Horseshoe Casino is also nearby.

Fitness center

The Ritz-Carlton, Cleveland offers locker rooms with sauna and steam rooms, and a well-equipped, 24-hour fitness center with complimentary water and fresh fruit.

Wireless Internet

Guestrooms offer down comforters, signature bathrobes, minibars, laptop-compatible safes, iPod docks, twice-daily housekeeping, coffeemakers, and wireless Internet access (surcharge).

Hotel Amenities

Hotel Amenities

In addition to a fitness center, the hotel offers men's and women's locker rooms with sauna and steam rooms. Massage treatment rooms are available (surcharge).

Amenities include laundry services, 24-hour in-room dining, concierge services, and 24-hour valet parking (surcharge).

  • 24-hour fitness facilities 
  • Concierge services 
  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Gift shops or newsstand 
  • Free WiFi 
  • Total number of rooms - 205 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Number of floors - 14 
  • Porter/bellhop 
  • Restaurant 
  • 24-hour business center 
  • Conference space size (feet) - 19,000 
  • Conference space size (meters) - 2 
  • Number of meeting rooms - 12 
  • Sauna 
  • Smoke-free property 
  • Steam room 
  • Wedding services 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Free Wi-Fi  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( 9.95 USD per day ), Wired internet access ( 9.95 USD per day )

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Refrigerator 
  • Private bathroom 
  • iPod docking station 
  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Free newspaper 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Shower/tub combination 
  • In-room safe (laptop compatible) 
  • Flat-panel TV 
  • Iron/ironing board 
  • Daily housekeeping 
  • Desk 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

MUSE - a casually-chic dining experience featuring contemporary American cuisine inspired by simple farm-to-table ingredients cooked to perfection. MUSE offers breakfast, lunch and dinner Monday - Saturday. Brunch is served on Sunday.

Lobby Lounge on 6 - Home to the Rocktails - hit cocktails and martinis - and light fare in the evenings, providing the perfect atmosphere for those looking to unwind.

Nearby Things to Do

The Ritz-Carlton, Cleveland features men's and women's locker rooms, saunas, steam rooms, Ritz Carlton toiletries, and complimentary water and fresh fruit. A 24-hour fitness center has treadmills, stationary bicycles, elliptical machines, and free weights.

Lake Erie is within a mile of the hotel, offering seasonal activities such as jogging, cycling, boating, fishing, and swimming.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Segway rental/tour nearby 
  • Boat tours nearby 
  • Sailing nearby 
  • Hiking/biking trails nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessibility equipment for the deaf 
  • Braille or raised signage 

Hotel Policies


Check-in time starts at 4 PM


Check-out time is noon

Payment types


Pets allowed, Pet maximum weight in lb is 50

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 6 and USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Pet deposit: USD 75.00 per stay
  • Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

  • The Ritz-Carlton, Cleveland is listed in the 2011 Travel + Leisure 500.
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