Clérac Hotels

"What a beautiful place. Spotless , tasteful decor and very nice and helpful staff. "

"Loved the wine tasting at the associated property next door. Benjamin I think his name was. Great experience."

"After quite a few visits to St Emillion we decided to splash out and treat ourselves and we’re not disappointed In anyway. "

"Mr Jabali was an excellent host. The accomodation is charming and the food excellent. We would highly recommend. "

"Considering the price, this was a great value option in the Medoc wine region. The hotel is a little dated but clean and well maintained. The reception staff are great. The only thing that could have improved our stay was having more to do around the hotel with young children. With the outdoor pool out of action we were able to use the indoor pool at lunchtime and dinner time each day but otherwise there wasn't much to do. It would be great for example if they could install some petanque courts and provide the equipment. Also more bikes, we were interested in hiring bikes but someone else had hired them."

"Booked and paid in JANUARY. Arrived 16:00 (check-in allegedly from 14:00). Place was locked; could not make anyone hear us. Waited 30 minutes before finding another hotel. Had also booked dinner but the sign outside said the restaurant was closed on Tuesday (the day of our stay). Contacted hotels.com to request full refund - this was apparently refused by the hotel (though hotels.com personnel said they couldn’t really communicate with hotel very well as the staff there only spoke French. Er… it’s a French hotel!!!). Eventually given £25 in award points - well under half what we had paid five months earlier! VERY unhappy with the whole situation!"

"Altogether very agreeable. It was comfortable, the staff were very pleasant."