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"Courteous staff "

"Clean rooms"

"Great kind staff! Clean rooms would for sure stay again"

"Perfect ! Clean, fairly large room for nyc, great location next to subway, Central Park. Staff very competent and friendly !"

"Always great to come back to the Lotte NY Palace for our annual Veterans Day weekend trip. We’ve stayed here for the last four years and will continue. The hotel is in a great location. The double beds seem larger than normal and are comfortable and the rooms are large. The service is always outstanding. A little disappointed that Troubles Trust was closed but was happy walking up to Rarities. See you next year!"

"Amazing location anf is in walking fistance to everything "

"Clean room and close to times square"

"It was decent "

"Staff was friendly, room could use some attention though. Mattress feels old. "