Hotels near Cinemark Polaris 18

"The staff was not friendly at all. It felt like a big inconvenience for them to help you with anything so we really tried to not ask for much bc they was rude. They did not have breakfast bc the kitchen was closed as well as the restaurant wich would have been nice to know when booking the room bc we pay for breakfast an are expecting that when checking in. Rooms was okay nothing special felt very outdated. Pool an hottub was the best part about the trip. I did not see any bugs so thats always a plus. Ohh an the key cards kept on messing up so always hafting to get new ones. "

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"Nice hotel with a nice lobby bar and outdoor sitting area"

"It was so nice to have all that space! I actually wish I could have stayed longer!"

"Room was clean. Okay stay for a quick business trip. You get what you pay for"

"The system that makes your room keys did not work. I was locked out of my room all the time. Had to wait in line to get back in. Told to download the app and get my key on there but that system was down also. As a single mother with three children I had this one night to myself but it was extremely chaotic due to this. When I asked for an extra hour at check out the lady gave me extreme attitude and said “I can do 12 but not a minute later.” Okay well I can go to another hotel that gives me a room key from now on. Very disappointed!"

"The hotel was very clean? The staff was pleasant and the rooms were very nice and clean i would refer them to my friends and family"

"Pool was overcrowded and a lot of the adults were drinking"

"The room was very clean, and the staff was extremely helpful."