Hotels near Cincinnati Premium Outlets

"Comfiest bed ever!"

"Absolutely Amazing"

"Very clean and comfortable beds"

"Room was dirty. Linens were dirty/stained. Found a bottle of prescription narcotics in our room, along with a dirty latex glove. Carpets had not been vacuumed, bathtub floor was dirty. The beds were uncomfortable and the pillows were very cheap. There were also some very questionable people that looked like they were living at the hotel. The people in the room next to us were smoking marijuana to the point that I could smell it coming through the walls at 2am. Air filter in the A/C was filthy. Surrounding areas was decent though and offered a lot of different restaurants and shops. "

"Nice for the price "

"My wife and I arrived at 2:40 pm, knowing that after travelling all day that maybe we could check in before the standard check in time of 3:00pm. The front desk clerk immediately looked at our reservation and said our room wasn't ready. When asked when it might be ready, and she stated that the check in time is 3:00pm. We waited in the lobby. Two other couples came in right after us and their room was ready and were allowed to check in. At 3:05p I again asked if our room was ready, and we were told they are almost done cleaning it. At 3:15p the desk clerk said our room was finally ready. When asked if our room was special or something because the other couples were able to check in before us. The clerk said the hotel is sold out, and this room was assigned to us. The clerk then said that since we were booked through "EXPEDIA", that she had to fill in all our information into the computer. We were then give our key cards and advised that our room #119 was right next to the office and pool. We entered the room and immediately noticed that there had to be 20 children swimming in the pool next to our room and they were constantly screaming and kicking a soccer type ball against the watt that connects to our room. Our room shook for hours. There is apparently NO insulation at all between the wall and the pool. My wife eventually went to the front desk to inquire about changing rooms or talking to the kids about the noise. We were all but told we had an EXPEDIA room. Never again."

"There were massive potholes when we first pulled into the parking lot and that should’ve been my first sign not to stay there. They only gave us one key card for two people. Someone tried to get into our room twice the one night we were there so we only slept a couple hours throughout the night. The wifi connected but didn’t have service. There wasn’t even an elevator to get to our room, we had to use the stairs. The breakfast didn’t have anything to drink other than hot water and coffee so we had to stop at a gas station after we checked out just to get some juice. I woke up with two big red bumps on my face that looked like bug bites. This place was horrible and I won’t be back. "

"The condition of the property was unacceptable, and we chose not to stay as a result. Despite this, our request for a refund was denied at the time, although we were told a refund for the second night might be considered. Unfortunately, we have not received any follow-up communication. Additionally, the property did not match the images ներկայաց when the reservation was made, which was very disappointing. Given the circumstances, we are extremely dissatisfied with our experience and respectfully request your assistance in securing an appropriate refund."

"There was a power issue. Had to shower in the dark because the lights didnt work in bathroom. No breakfast because of the power issue. No comps offered for inconvenience."