Located in Cilaos, Résidence Hôtelière Otroiza is in the city center and in the mountains. Pitons, Cirques and Remparts of Reunion Island and Piton des Neiges reflect the area's natural beauty and area attractions include Museum of Instruments and Music of the Indian Ocean and AkOatys. Visit our Cilaos travel guide
A terrace, a garden, and laundry facilities are just a few of the amenities provided at Résidence Hôtelière Otroiza. Stay connected with free in-room WiFi.
Other perks include:
Free self parking
Continental breakfast (surcharge), express check-out, and express check-in
Multilingual staff, luggage storage, and a front-desk safe
Room features
All guestrooms at Résidence Hôtelière Otroiza boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
Bathrooms with showers and free toiletries
32-inch LCD TVs with cable channels
Furnished balconies or patios, refrigerators, and electric kettles
Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 5 for children
Family friendly
Crib (surcharge)
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Garden
In the mountains
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Designated smoking areas
Room amenities
Bedroom
Crib (surcharge)
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Electric kettle
Refrigerator
More
Air conditioning
Desk
Portable fan
Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A 3% processing fee applies for payments by ANCV Chèques-Vacances (holiday vouchers).
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 5.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
Crib (infant bed) fee: EUR 5.0 per night
Rollaway bed fee: EUR 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Is Résidence Hôtelière Otroiza pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Résidence Hôtelière Otroiza?
As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Résidence Hôtelière Otroiza on Aug 20, 2026 start from P6,623, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Résidence Hôtelière Otroiza?
Check-in begins at 2 PM.
What time is check-out at Résidence Hôtelière Otroiza?
Check-out is at 11 AM.
Where is Résidence Hôtelière Otroiza located?
Located in the heart of Cilaos, this guesthouse is within 1 mi (2 km) of Maison de la Broderie and Pitons, Cirques and Remparts of Reunion Island. Piton des Neiges and Réunion National Park are also within 6 mi (10 km).
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