Cibuco Hotels

"Our stay"

"Room was clean. Bathroom lighting was no good. Staff was very nice. Outdoor pool was beautiful. Bar was nice and some food was excellent but other meals were so so. Wish this place had an actual restaurant."

"I would say this feels more like a hostel than a hotel. The best part is its central location in Old San Juan. The front desk staff were helpful and friendly. We appreciated their recommendations for restaurants and parking lots. The complimentary drinks at the bar and rooftop are nice perks. The lobby is nice. However, our room was disappointing and left much to be desired. It was interior (standard) room so it’s only windows opened into the hallway. The room was dark with yellow, flickering lights. The mini fridge sits directly on the floor. The towels were very worn and a discomforting grayish color. The floors felt and looked unclean. The rooftop views were lovely but the seating felt half hazard and in disrepair. There were leaks in the hallways. I think this hotel has a lot of potential but would benefit from some updates and cleaning."

"the room looked clean, but smelled musty , garbage cans were rusty."

"Great location!"

"Excellent"

"The hotel is on the beach with a beautiful view. The bar and food were great. The room was extremely small. We weren’t aware that the hotel and beach were primarily a gay beach. Not against it but caught off guard"

"Everyone on staff is polite and friendly- whoever does the hiring for these people is spot on! Last year I stayed in a nice hotel in Isla Verde but I missed the Marriott Stelaris (where I had stayed around 8 or 9 times). So I came back this year and was very happy to be there. Superior service."

"Amazing all around. Good customer service "