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"Very helpful and polite staff, good food options nearby with convenient stores. The walk to Sakae (15 minutes) was also nice."

"We very much enjoyed our stay at Hakone Kowakien TEN-YU and left feeling thoroughly satisfied with the overall experience. We stayed for three days and two nights on a half-board basis, and both dinner and breakfast consistently exceeded expectations. The traditional Japanese kaiseki dinner was beautifully presented and thoughtfully prepared, and the hot pot experience was equally memorable. Each meal felt carefully curated rather than routine, which we greatly appreciated. One of the highlights was the sunrise onsen. There is something quite special about soaking in the open-air bath while watching the morning light unfold — it was genuinely breathtaking. Breakfast, too, was generous in variety and high in quality. If we were to mention one small point, it would concern the blackout curtains. As we were travelling with a young child, the room tended to become bright quite early in the morning, which occasionally meant an earlier start to the day than we might have hoped. A slightly more complete blackout arrangement would perhaps make the experience even more comfortable for families. That said, considering the price point, the standard of accommodation, dining and overall atmosphere represents remarkable value. We were sufficiently impressed that we have already arranged to return in November, which perhaps says more than anything else."

"Staff are great hotel is new! Very clean :)"

"For me, it's perfect Location: - If you're looking for a breathtaking sight of Mt Fuji, this is the way to go. It may not be the most convenient Hotel but I'd say it has a great view of Mt. Fuji. Staff: - They are professional, Friendly and well Respected. They will give you very accurate information at their hotel and try their best to make you feel comfortable. Dinner: - Dinner is a must-have. I'm sure there are other options around, but make sure you try them since you're there. All their food was fresh or cooked on site. The quality is top-notch. Room: - The Mt. Fuji view room is everything you would expect for a four-star hotel. Clean, essentials were ready to use, comfortable, and quiet. I personally was very please at the fact that although it's right next to a busy street, I still got my quality sleep. Breakfast: - equally amazing as the dinner. I like that they had western style and a traditional Japanese breakfast. Be there early for an even better experience. Overall, it's one of my personal favorites, and I definitely will come back in the future. Make sure you try their onsen while you're their you'll be surprise on how good it is."

"The room was the largest room we've ever stayed in Japan. It was so spacious that it included a couch. They had a few nice touches that make a difference when compared to other hotels in Japan: modern and seemingly recently built/refurbished(?); outlets and lights on both sides of the bed; a quality bluetooth speaker to stream my music; two luggage stands; a sink outside of the toilet and shower but can be enclosed from the bedroom with a sliding wood panel. The breakfast buffer was pretty good as I selected a fish entree (super fresh!). Just a short walk from Nagoya station. Make sure you google for Hitsumabushi (grilled eel, $$), Terasaki (fried chicken wings $), Miso Katsu ($), and Pyorin sweets (in Nagoya station), among other foods, as these are pretty much only in Nagoya. All yummy! "

"The location can not be better, you take a hot spring bath in open air with closly facing Mt Fuji, the experience is fantastic. The staff is super polite. The breakfast is good. Highly recommend."

"staff are nice and helpful, the room is spacious, shopping mall nearby"

"Hotel Forza was an amazing stay. At check in we received a complimentary chose of drink. The room was spotless and comfortable. The location of the hotel was within walking distance of everything we wanted to do and see. We will stay at again if we ever get the opportunity to visit again! "

"Absolutely fantastic. Staff were great, stored our luggage when we arrived early."