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"The rooms are small for our family of 4, so I decided to book another room. They are so nice to put our rooms on the same floor even if it is a last minute additional room booking. The breakfast is really good and healthy. The area is close to the bridge where you can see the beautiful Mt Fuji unless it is cloudy. There’s bike rental close to the hotel and you can bike in the area esp to the bridge. My family enjoyed our stay in the hotel. "

"Beautiful hotel! Staff was very attentive and accommodating! Food was perfect; the breakfast buffet had everything you could ever want and it was all delicious! The dinners were excellent and memorable! Overall, could not have been better!"

"Property was very clean and close to train station!"

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"Wonderful service and amenities! "

"Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone."

"Very good"

"Very convenient location, staffs are friendly. Spacious room. Well connected location. "

"The staff in the hotel is very nice. Beyond exceptional. "