Urbanz - Hostel

2.0 star property
Urbanz - Hostel offers a lively setting where guests can shoot pool, enjoy good food, and unwind with tunes from the music library

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Located near Cathedral Square, this playful retreat features an arcade/game room and playground. Explore the nearby Christchurch Casino or relax on the sunny terrace. The on-site restaurant serves breakfast and light fare, while multilingual staff help guests navigate their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are from 6 AM until 1 AM on Friday and Saturday.

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Urbanz - Hostel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Urbanz - Hostel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Urbanz - Hostel?

Check-out is at 10 AM.

Where is Urbanz - Hostel located?

This family-friendly Christchurch hostel is located on the riverwalk, within a 10-minute walk of Cathedral Square and Christchurch Casino. Mona Vale and Wolfbrook Arena are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 68 out of 198 reviews
Rating 8 - Good. 80 out of 198 reviews
Rating 6 - Okay. 32 out of 198 reviews
Rating 4 - Poor. 9 out of 198 reviews
Rating 2 - Terrible. 9 out of 198 reviews

Reviews

Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel is in a good location, close to cafes, bars etc. The room was fine, but had a skylight in the ceiling that couldn't be covered, so it got light pretty early in the room. Kitchen was well fitted-out for a hostel.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Central location. A good hostel.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a fun area. Close to the riverfront. Great restaurants
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here.Large and lean room,kitchen,bathroom.All are wonderfull.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities
Urbanz is located in the centre of the city, so all city facilities are within walking distance. Yet, no noises from the outside world find their way inside. Kitchen is well equipped, showers and toilets are plenty and clean. Beds are comfortable.
Stayed 6 nights in Apr 2024
Verified

4/10 Poor

Nathan

Liked: Cleanliness
Disliked: Staff & service
The place is in a great location, super close to downtown, very walkable. However the room was not what we had booked, the pictures and room were quite different. the room felt very unsafe, no windows or air flow, and the small skylight was another story from the roof. Overall didnt enjoy our stay.
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

Kymberlie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were quite disgusted to see someone else’s hair on our pillows upon check in. The walls are so thin you can clearly hear everything that’s going on around you and the shower I chose was broken. We were told there was free parking but it was a 10 min walk away in the rain with our belongings. We did like that it was close to a lot of bars and dining options though.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Bambi

Liked: Staff & service
The staff was friendly, and the property was in a good location, and pretty clean for a hostel. The room had a harsh smell (paint/chemical), and was located next to a door for a stairwell. Every time the door closed there was a very loud click. This happened half a dozen times an hour. Knowing how loud that door is, they should have placed a storage room here instead of somewhere someone is supposed to sleep. I had earplugs in, and was still woken up by the loud click.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoy our stay in Urbanz
Stayed 7 nights in Jul 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good eatery street just behinds the hostel.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, helpful staff. Great very clean dining area
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overal

Great stay, friendly staff, very comfortable.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Maxima

Liked: Cleanliness, staff & service, property conditions & facilities
The property was easy to reach from the bus interchange and the city
Stayed 4 nights in May 2023
Verified

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the bathroom facilities were always clean. It felt homely & cosy. Really enjoyed my stay. Thank you Urbanz
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying and loved the cleanliness and closeness to work. Staff were awesome with all my queries. Definitely will be back for next year's Armageddon.
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Wouldn't stay here again

Squeaky metal beds, looks like a prison Location was the best part
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the family room with our 4 children for one night and going it was exactly what we needed. It was very clean, ensuite did the job and the dining facilities were perfect. Staff and other guests were respectful of our young children. Thanks!
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, but smells like a locker room and old and drab.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here a couple times now, it’s in a great location in Christchurch, and the facility is nice, it doesn’t have the super cramped feel of a lot of hostels. If you’re near the kitchen it can get noisy early am but it’s a hostel…Staff had been very helpful as well.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

CHIENMING

Liked: Staff & service

Perfect location with nice price

The location is perfect. It’s very close to downtown Christchurch and room is clean . However, the air conditioner is not good enough. You need to find the parking by yourself. I was lucky to find one just right in front of Urbanz.
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Janaya

Liked: Staff & service
Disliked: Property conditions & facilities
Family room very run down
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location in the heart of Christchurch. Close to lots of restaurants, river n tourist spots. Only issue is the double bed is too short. My toes hung off the edge of the bed and i am 5'5. My husband's feet hung off the bed. Other than that, room was clean n tidy, huge kitchen.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Ko

Did like being transferred to a quieter, larger ensuite room by very thoughtful staff. Hated initially being in the small ensuite opposite one of the main bathrooms with noisy banging doors going late into the night. This is a dud room.
Stayed 3 nights in Feb 2024