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Hotel Elms Christchurch, an Ascend Collection Hotel

4.0 star property
Escape to a serene oasis where you can unwind with ease. Discover your haven in this charming hotel.

Choose dates to view prices

In the heart of Papanui, Hotel Elms Christchurch, Ascend Hotel Collection offers an eco-friendly retreat with a coffee shop/cafe and garden. Enjoy free in-room WiFi, dry cleaning/laundry services, luggage storage and more while appreciating top-notch service from the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is P5,076
P5,837 total
includes taxes & fees
May 28 - May 29
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About this property

Hotel Elms Christchurch, an Ascend Collection Hotel

  • Upscale hotel located in Papanui
  • You can look forward to a terrace, a coffee shop/cafe, and a garden at Hotel Elms Christchurch, an Ascend Collection Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Luggage storage, meeting rooms, and wedding services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 96 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Bathrooms with shower/tub combinations and free toiletries
    • LCD TVs with satellite channels
    • Refrigerators, free tea bags/instant coffee, and electric kettles

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for NZD 45 per night

Cribs (infant beds) are available for NZD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Airport shuttle fee: NZD 10 per person (one-way)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 45 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Qualmark

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Hotel Elms Christchurch, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Elms Christchurch, an Ascend Collection Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Elms Christchurch, an Ascend Collection Hotel on May 28, 2026 start from P5,076, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Elms Christchurch, an Ascend Collection Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Elms Christchurch, an Ascend Collection Hotel?

Check-out is at 10 AM.

Does Hotel Elms Christchurch, an Ascend Collection Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM–6 PM at scheduled times. A fee of NZD 10 per person applies.

Where is Hotel Elms Christchurch, an Ascend Collection Hotel located?

Located in Papanui, this hotel is within a 15-minute walk of Northlands Shopping Centre and Saint Andrew's College. Papanui Road and St George's Hospital are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 336 out of 730 reviews
Rating 8 - Good. 302 out of 730 reviews
Rating 6 - Okay. 65 out of 730 reviews
Rating 4 - Poor. 19 out of 730 reviews
Rating 2 - Terrible. 8 out of 730 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great staff and clean and quiet rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking. Our room was very clean and well appointed. The restaurant is excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
We got the room ahead of check in,was a great help. The staff were excellent to deal with and very friendly. Was a pleasure to stay at and would stay again if in Christchurch again
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Lots of space and the apartment was on the ground floor and very convenient. Loved the large double shower, two toilets and big spa bath.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with comfy bed. Lovely staff and great restaurant
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always lovely and clean, comfortable beds, great customer service, convenient location.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the Airport .
Stayed 1 night in Jan 2025
Verified

8/10 Good

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful, we love this hotel for the convenient parking of our wheelchair van, and easily accessible rooms. Affordable for our family, has everything we need.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, was upgraded on check in, staff always helpful, comfortable bed and great shower. Added bonus free car parking good eating options close by
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location, great friendly staff and an amazing restaurant/ bar with superb meals
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely place to stay. From the friendly welcome, to the nice rooms, and comfortable restaurant/bar - the food is great too!!
Stayed 1 night in Jan 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and tidy hotel, helpful staff, and good location for getting around Christchurch
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was comfortable with friendly staff.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, easy stay 😁
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel with lovely helpful staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Janat

Friendly staff, lovely comfortable bed. Great restaurant.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

MARYN

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful staff ...everyone!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Great stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a nice area with good restaurants around as well
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Mary Generose

Liked: Property conditions & facilities
Property clean and the staff are very nice and welcoming.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms, 2 double beds, bathroom large and well equipped.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very modern and the bed was super comfortable. We had a nice time staying here. I would definitely recommend Hotel Elms and stay there again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay. Friendly staff, free parking, lovely restaurant and nice rooms
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Your restaurant staff are really lovely
Stayed 1 night in May 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, staff were brilliant, very friendly and helpful
Stayed 1 night in Aug 2024