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Hotel y Aguas Termales de Chignahuapan

3.5 star property
Riverfront hotel with a full-service spa and free water park access

Choose dates to view prices

Photo gallery for Hotel y Aguas Termales de Chignahuapan

Front of property
Hot tub, steam room, hot springs, body treatments, aromatherapy
Property grounds
Property grounds
Hot tub, steam room, hot springs, body treatments, aromatherapy
This riverside retreat offers families thrilling water park access at no extra cost and restorative SPA treatments like reflexology and body scrubs. Kids love the waterslide in the children's pool, while parents enjoy on-site shopping and in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is P6,869
P8,174 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8

Junior Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bathtub and shower
Spring water bathtub
Cable channels
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Club Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Heating
LED TV
Blackout drapes/curtains
Separate bathtub and shower
Spring water bathtub
Cable channels
Desk
  • Mountain view
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Located in Chignahuapan, Hotel y Aguas Termales de Chignahuapan is in the mountains and on a river. The area's natural beauty can be seen at Laguna de Chignahuapan and Chignahuapan Downtown Park, while Casa del Axolote and Tres Juanes Museum are cultural highlights.
Visit our Chignahuapan travel guideOpens in a new window
Map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300

What's nearby

  • Chignahuapan Downtown Park - 6 min drive - 4.5 km
  • Basilica of the Immaculate Conception - 6 min drive - 4.5 km
  • Casa del Axolote - 6 min drive - 5.3 km
  • Quetzalapan Falls - 9 min drive - 4.9 km
  • The Murals of Zacatlan - 19 min drive - 17.6 km

Getting around

  • Puebla Intl. Airport (PBC) - 127 min drive

Restaurants

  • ‪El Veneno - ‬11 min drive
  • ‪Farfalla Café - ‬10 min drive
  • ‪Enrico Ristorante - ‬10 min drive
  • ‪Tacos Capulina - ‬11 min drive
  • ‪Chiconahui - ‬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Family-friendly hotel by the river
Consider a stay at Hotel y Aguas Termales de Chignahuapan and take advantage of free water park access, a terrace, and shopping on site. Treat yourself to a body wrap, reflexology, or a body scrub at the onsite spa. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool, along with a waterslide and sun loungers
  • Free self parking
  • Hot springs on site, a 24-hour front desk, and an elevator
  • 3 meeting rooms, a reception hall, and a computer station
Room features
All 65 individually furnished rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Spring water tubs and shampoo
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Similar properties

Exterior

Hotel Osalle Inn

  • Pool
  • Parking included
  • Free WiFi
  • Room service
8.8 out of 10, Excellent, 118 reviews
The price is P3,586
P4,267 total
includes taxes & fees
Oct 7 - Oct 8
Hotel Osalle Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free water park
  • Full-service spa
  • Hot spring
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (4,750 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot spring
  • Hot springs open from 7:30 AM - 6:00 PM
  • Hot springs water temperature - 122 ºF
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Frequently asked questions

Does Hotel y Aguas Termales de Chignahuapan have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hotel y Aguas Termales de Chignahuapan?

As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Hotel y Aguas Termales de Chignahuapan on Oct 7, 2025 start from P 6,869.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel y Aguas Termales de Chignahuapan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Aguas Termales de Chignahuapan?

Self parking is free at this property.

What time is check-in at Hotel y Aguas Termales de Chignahuapan?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel y Aguas Termales de Chignahuapan?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel y Aguas Termales de Chignahuapan located?

This family-friendly Chignahuapan hotel is located on a river, 2.3 mi (3.6 km) from Laguna de Chignahuapan, and within 6 mi (10 km) of Chignahuapan Downtown Park and Quetzalapan Falls. Tulimán Waterfalls and Casa del Axolote are also within 6 mi (10 km).

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Reviews

Hotel y Aguas Termales de Chignahuapan Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Amenities

8.6

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 76 out of 147 reviews
Rating 8 - Good. 43 out of 147 reviews
Rating 6 - Okay. 13 out of 147 reviews
Rating 4 - Poor. 5 out of 147 reviews
Rating 2 - Terrible. 10 out of 147 reviews

Reviews

10/10 Excellent

Heber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ligar para relajarse y pasar tiempo con familia
Stayed 1 night in Jul 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 2 nights in Sep 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service
Excelente lugar para pasar un fin de semana
Stayed 1 night in Jun 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar de sueño, rodeado de naturaleza y paisajes increíbles
Stayed 2 nights in Aug 2025

10/10 Excellent

Vhuko y Gashan Pa

Liked: Amenities
Me gustó todo
Stayed 1 night in Aug 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca para huéspedes es excelente, nos dan prioridad y esto da mucha comodida, todo muy limpio, buenas instalaciones, recomendable!😃
Stayed 1 night in Aug 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar
Stayed 1 night in Apr 2025

2/10 Terrible

LEOPOLDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is DATED....!!.. after 80 years of service it needs an update.
Stayed 2 nights in Sep 2025

8/10 Good

José

Liked: Cleanliness
El agua de la regadera no está caliente
Stayed 2 nights in Sep 2025

10/10 Excellent

Lorena

Liked: Amenities, property conditions & facilities
Toso bien gracias
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para relajarse, solo falta mejorar el estacionamiento, ya que es muy estrecho. Lo demás bastante bien!
Stayed 1 night in Jun 2025

8/10 Good

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo y bonito, la limpieza es buena y el servicio del restaurante es excelente. Sin duda es un lugar recomendable
Stayed 1 night in Apr 2025

8/10 Good

MARCO ANTONIO

No comments
Stayed 1 night in Jul 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El agua caliente de la regadera muy mala. Fue baño frío. contrastando con lo caliente de las aguas termales
Stayed 1 night in Jun 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Feb 2025

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Todos muy amables
Stayed 3 nights in Feb 2025

8/10 Good

Juan Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel, sus habitaciones son cómodas, limpias y cuentan con lo necesario para nuestro hospedaje, y lo mejor de todo es que están ubicados en un lugar privilegiado con aguas termales, y tienen distintas albercas para disfrutar de ellas, aunque algunas son tan calientes que no muchos pueden o quieren entrar a ellas.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para relajarse
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar y la comida es buena. pero la habitacion estaba helada y sin calefaccion
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aguas termales muy convenientes
Stayed 3 nights in Jul 2023

10/10 Excellent

Jenny Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del restaurante muy atento y también de las albercas familiares
Stayed 1 night in Jul 2024

10/10 Excellent

JOSEFINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un gran lugar para descansar y disfrutar en familia. El personal muy amable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enclavado en la sierra, nos proporcionó mucha tranquilidad.
Stayed 2 nights in Oct 2023

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