Chicago hotel rooms a the Best Western

"i parked in parking garage. it was a very clean and nice room! i just wish the shower had a way not just falling on top of your head as i did not want to wash my hair"

"It was nice "

"Breakfast was very good. Enjoyed our room and how everything was clean. There was no microwave so don’t try to bring food if you need to reheat it. Fridge was also not strong to freeze my ice cream so be aware. All the staff were kind and helpful. Rooftop was beautiful but the glass floor was out of service. The hotel was close to Michigan Ave so heading to stores was a breeze. Overall, had an amazing time with my partner and would recommend reserving a room at this establishment."

"Very cool historical hotel, "

"I keep coming back to this hotel because of the location, but honestly it is a disappointment every time. The rooms are dated, the carpets are old and worn, and the elevators are slow. The door to my room was broken, so every time I wanted to leave for food or go to gym, I had to go downstairs, alert the staff, go back up, and wait for security to come and let me in. The process took as much as a half hour every time I wanted to get back in. I stopped leaving my room because of it. I have a Hilton Honors, but it didn't stop me from being charged for Internet. If you are flying in and out of ORD, this is a convenient hotel, but for the money there are so many better options. "

"Swissotel was a nice option for our "con-ing needs". We stayed here for two nights in order to attend an annual con, C2E2. The room provided us with pretty much everything that we needed, especially location within walking distance of the Metra line that drops you right at the convention center (which is one of the main reasons that we selected it). We sort of look for two things in hotels for these types of events: comfort and price. Simply put, the Swissotel price was absolutely right and that, combined with it being a nicer property in a perfect location, made it EXACTCTLY what we needed. We would definitely use it again next year. The only downside is that it is not really in or even near a good part of the Chicago restaurant scene...but Chicago has great transportation options so that is not really that big of a deal."

"The room was decent"

"This was a great price for a great stay!! Central to many locations downtown! I am planning to book this hotel again in the future!"

"Our favorite place to stay in Chicago by far!"