Chicago hotel rooms a the Best Western

"The location is great. A great coffee shop across the street, quick walk to a number of things (or a quick ride). It’s a great price for the amount of space. We had a corner suite, which did not have a window into the hall, so that was a plus. The omelette station was good at breakfast. However, stay somewhere else. 1) our room wasn’t clean. Writing on the ceiling, lipstick on the sink, it smelled, stained sheets, paint peeling in the room, etc 2) the microwave didn’t work and smelled like fire (the one time we tried to use) 3) the furniture is badly in need of replacing. Large pieces of veneer missing, the pullout sofa was terrible. We slept on the pullout 2 nights and then fit ourselves into the beds for the remainder of our trip 4) the door to the room from the hall was damaged 5) there was a leak from the ceiling by the front desk to check-in on Monday. That leak was still going strong Friday with buckets and towels. Prepare to be splashed by the drip to check in/out 6) I brought all of these issues up during our stay. Someone was always “going to get back to you”… no one has contacted me. It is very affordable, but I will never stay there again. "

"The hotel environment is very nice. Clean room，friendly staff "

"The bar was fine we got 2 free drinks."

"sleeper sofa to old. Super Uncomfortable "

"Hotel was very clean, staff super friendly. "

"Beautiful hotel. Large, nice room with a nice view. I would love to stay here again. Highly recommend. "

"I stayed in the kitchenette with convenient microwave and silverware and plates so I can have small meals with my family. The bed was very comfortable. I think the sofa bed was OK. The hotel location is very convenient. Very close to all the destinations we planned my stay included parking in a self parking building which was about seven minutes from the hotel. It was very convenient because it is in the middle of the downtown so very useful to have a parking spot. The check-in was very fast and stuff very friendly."

"Lake/Beach view was great, we were switched rooms, our room was not yet cleaned yet"

"No food amenities at all. "