Chicago hotel rooms a the Benchmark

"Good service "

"Clean room Helpful staff"

"Great location. Rooms look slightly dated but are functional and large. "

"Great stay"

"Modern hotel, took a quick minute to figure out lighting, A/C. Everything was great. Very nice place. Rooftop and lobby bar super nice. Only one minor complaint. My coffee maker wasn’t working so I went to the included breakfast to grab coffee. The host would not let me take coffee back to my room, my only option was to be seated and drink it in the restaurant. I had a teen alone in the room so I just went back to the room. Seemed very silly to not allow my to take coffee to my room. "

"Starbucks should be stocked more with bagels, muffins, cakes, sandwiches. mattresses needs to be replaced "

"I didn't use any amenities but the location is great, staff were very responsive and friendly. Cool old building. I found the light el train noise quite soothing to fall asleep and wake to."

"Our bathroom door was a sliding barn style. It was very poorly hung. It almost sliced my husband’s finger tips off. Staff attempted to fix it but unable. It made a terrible noise whenever being opened or closed. We complained but given no resolution or compensation."

"Everything was nice but they didn’t have complimentary breakfast and their deposit fee is 300. Insane amount. Parking is also charged by the hour, and the price was for a night of parking was outrageous"