"we were greeted very kindly, allowed to check in early, and since there was bad weather, we spent the first day in our room...the only issue we had was with the thermostat/AC, and that was very promptly looked at. we didn't hear a lot of noise, everything was clean and comfortable, and the staff at the restaurant and bar were great! there's a walkway to the L (Blue line) in the parking lot, which is SUPER convenient, and there are a few shops/restaurants not too far from the hotel itself. we would definitely stay there again!"