Toto Blue Hotel Boutique

Property class: 3.5

Choose dates to view prices

Reviews

8.2 out of 10
Very good
Close to Laguna Bacalar Ecological Park, Toto Blue Hotel Boutique provides amenities like a rooftop terrace and a garden. Stay connected with free WiFi in public areas.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite

A bedroom with a wooden bed, white bedding, and a colorful abstract painting on the wall.

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palapa Suite

A neatly made bed with white and red floral pillows, a wooden headboard, and a bedside table with a lamp and a bottle.

Palapa Suite

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A hotel room with two beds, a wooden headboard, a chandelier, a painting on the wall, and a wooden door.

Family Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite

A room with a bed, a blue sofa, and a thatched roof.

Master Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Bacalar, Toto Blue Hotel Boutique is in the city center and near a boardwalk/promenade. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
Avenida 7, entre calle 18 y 20 colonia centro, Bacalar, QROO, 77930

What's nearby

  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    5 min walk - 0.4 km
  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    5 min walk - 0.4 km
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    11 min walk - 1.0 km
  • Zócalo
    3 min walk - 0.3 km
  • Municipal Spa of Bacalar
    8 min walk - 0.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    38 min drive

Restaurants

  • La Trattoria 46
    3 min walk
  • I Scream Bar
    3 min walk
  • Mr. Taco
    3 min walk
  • Pizzeria Bertilla
    2 min walk
  • Mexa de Barrio
    4 min walk

About this property

Toto Blue Hotel Boutique

  • Boutique hotel near Lake Bacalar
  • Close to Laguna Bacalar Ecological Park, Toto Blue Hotel Boutique provides amenities like a rooftop terrace and a garden. Guests can connect to free WiFi in public areas.
  • Other perks include:
    • Bike rentals, express check-out, and express check-in
    • Luggage storage, tour/ticket assistance, and smoke-free premises
    • A 24-hour front desk and concierge services
  • Room features
  • All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to perks like room service.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
    • Bathrooms with showers and hair dryers
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 175 per stay
Welcoming dogs and cats only
Up to 15 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 175 per stay
  • Pet fee: USD 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Toto Blue Hotel Boutique pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 15 lbs per pet. There's a deposit of USD 175 per stay and a fee of USD 10 per pet, per day.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Toto Blue Hotel Boutique?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Toto Blue Hotel Boutique?

Check-out is at noon.

Where is Toto Blue Hotel Boutique located?

Located in the heart of Bacalar, this boutique hotel is within a 10-minute walk of Zócalo and Lake Bacalar. Fort of San Felipe and Municipal Spa of Bacalar are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Toto Blue Hotel Boutique Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 80 out of 166 reviews
Rating 8 - Good. 42 out of 166 reviews
Rating 6 - Okay. 25 out of 166 reviews
Rating 4 - Poor. 12 out of 166 reviews
Rating 2 - Terrible. 7 out of 166 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, in the heart of it all!!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Close to the centre

Great location and very helpful front desk. Older property but very comfortable
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend.

The cleanliness level of this hotel is definitely below acceptable standards. The bed sheets and towels were not clean, which made the stay uncomfortable. That being said, the staff is friendly and welcoming. While the price is reasonable, it does not justify such poor hygiene. I would not stay here again.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Property looks much nicer in n photos than it actually is. My husband wants me to say that is front desk guy was nice. Everyone in the entire town is nice including the street dogs. What ever they show about Starbucks coffee or restaurant at the facility is not true. When we visited the restaurant was never open. Neither was the coffee shop. Little to no water pressure. The best part about the entire stay is that there is a butcher shop next door that slaughterers pigs every day between 3-4 am. Lovely sound to wake up too. So all and all I wouldn’t recommend you stay here. But the people are nice though 😒
Stayed 3 nights in Oct 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
While the hotel is in a convenient area with lots within walking distance, and the facilities are also nice in appearance, I was very disappointed with the cleanliness of our room. There was a dead cockroach that had been there so long its legs had fallen off. The sheets were not clean, the walls had smudges and marks all over them. It’s as if they hadn’t cleaned the room in months and forgot to do anything after the last person checked out (other than make the bed). There was also no toilet paper in our room and the air conditioning barely functioned. It never got cold. Overall rather unpleasant and this place could easily have made our stay a pleasant one with just a tiny bit of effort on their part.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Solo back packer from canada stayed 6 nights Good place great location and well run by nice family Everything worked Would stay again
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff & checkin in a minute, tour organized in a second 👌
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place and close to the downtown square. Ask for Andre he can help you out with local he can help you with local recommendations. Please speak English and Spanish and is a local so he knows what he’s really talking about.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the plaza of Bacalar , walking distance to everything very safe
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful tropical plants all around
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven

Great service. Little haven in Bacalar
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and helping us out any way they can. I would definitely come back!
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Location was perfect for us. Just parked the car and walked where we needed to go. Grocery store close. Breakfast good and cheap.
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
Had to change room twice due to tv not working in one and air conditioner did not work in another. Our room had trash can that was not emptied, no towels, and no toilet paper! No hot water foe two days. On-site restaurant was closed. Staff did not even know about our reservation. Left hotel after two nights. Attempted to contact Expedia upon arrival but Chat was not helpful and insurance was not honored. Hotel needs an update. It has potential to be great, but that's not what we saw.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need update
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small family hotel, it was good for sleeping but could use some improvements. Only one plug in the room in the bathrrom.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place needs an update. Everything looks old including the towels no warm blanket only bedspread
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
.
Stayed 5 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
We were kept awake all night by neighbours barking dogs, then we moved rooms and had no wifi, roof was very old and had holes, rooftop patio needed to be swept or washed (full of dead leaves). Breakfast included but was very basic- skipped it in day two and went to a nearby restaurant. Staff were nice.
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Looks nothing like photos. There is no restaurant, bar or cafe on the premises as stated in the ad. Poor water pressure in the shower. Outrageous price for what you get.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a short stay.

The hotel was a bit overpriced but, not bad. I didn't have hot water the first night. Since it seemed that I was the only guest there, I think they forgot to turn on the hot water heater when I arrived. I used the a/c on dry mode but, unlike other units I've encountered, I could not set the desired temperature. Dry mode is so much nicer in humid areas than air conditioner mode. Plus, it saves a lot of electricity.
Stayed 3 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

One of the worst

Cockroaches the size of mice. Confusion at front desk over checkin. Barking hostile dog. Sound of Loud falling objects late at night. Poor shower.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The actual rooms are pretty typical but because of the straw roofs, the noise insulation wasn't the best, and because the hotel is on the busiest street in town, you will hear cars and people until late at night. So this place is only good if you have a room that is on the lower floor further inside the property away from the street. We got a deal so the price was almost worth it. The "included" continental breakfast was also very extremely subpar. The WiFi didn't work in our room either.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Si
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las sábanas estaban manchadas de sangre. El mueble de la lámpara, llena de polvo y la lámpara igual. Atrás hay un terreno horrible. Y del techo cae mucha basura de la palma.
Stayed 1 night in Mar 2026