Take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services at Hotel Jaiba Mahahual. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Mahahual is home to Hotel Jaiba Mahahual. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. With snorkeling and fishing nearby, you'll find plenty of adventures in the water. Visit our Mahahual travel guide
A rooftop terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Jaiba Mahahual. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool
Free self parking
Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
Express check-in, concierge services, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and heated floors, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Showers and free toiletries
Private yards, wardrobes/closets, and heated floors
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in fee: MXN 500 (subject to availability)
Late check-out fee: MXN 900 (subject to availability)
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hotel Jaiba Mahahual have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Hotel Jaiba Mahahual?
As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Hotel Jaiba Mahahual on Sep 1, 2026 start from P4,298, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Jaiba Mahahual pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Jaiba Mahahual?
Check-in start time: 3 PM; Check-in end time: 8:00 PM. Early check-in is available for a fee of MXN 500 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Jaiba Mahahual?
Check-out is at noon. Late check-out is available for MXN 900 (subject to availability).
Does Hotel Jaiba Mahahual provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Jaiba Mahahual located?
Situated in Mahahual, this hotel is within 2 mi (3 km) of Mahahual Lighthouse, Mahahual Beach, and Maya Water Park. Costa Maya Port is 1.6 mi (2.6 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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