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Hotel Apartamentos Stone

2.5 star property
Hotel with free parking, near Lake Bacalar

Choose dates to view prices

Photo gallery for Hotel Apartamentos Stone

Front of property
2 bedrooms, minibar, individually furnished, blackout drapes
Garden view
Sundeck
Shower, rainfall showerhead, free toiletries, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Kitchen
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, 2 Double Beds, Accessible, Pool View

2 bedrooms, minibar, individually furnished, blackout drapes

Deluxe Double Room, 2 Double Beds, Accessible, Pool View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Air conditioning
Free rollaway/extra beds
Kitchenette
Smart TV
2 bedrooms
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suite, 1 King Bed, Non Smoking

2 bedrooms, minibar, individually furnished, blackout drapes

Family Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Free rollaway/extra beds
Kitchenette
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Avenida 15 Numero 24 Gonzalo Guerrero, Bacalar, QROO, 77930

What's nearby

  • Fort of San Felipe - 13 min walk - 1.1 km
  • Municipal Spa of Bacalar - 16 min walk - 1.4 km
  • Laguna Bacalar Ecological Park - 16 min walk - 1.4 km
  • Cenote Negro - 3 min drive - 1.8 km
  • Cenote Cocalitos - 6 min drive - 4.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬9 min walk
  • ‪Mistura - ‬11 min walk
  • ‪I Scream Bar - ‬9 min walk
  • ‪El Trompo de K'los - ‬10 min walk
  • ‪fruta - ‬9 min walk

About this property

Hotel Apartamentos Stone

Hotel near Lake Bacalar
You can look forward to a free daily manager's reception, a terrace, and a garden at Hotel Apartamentos Stone. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, coffee/tea in the lobby, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as perks like free WiFi and minibars.
Other amenities include:
  • Rainfall showers and free toiletries
  • 43-inch Smart TVs with satellite channels
  • Kitchenettes, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Aqua Blue

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Kitchenette
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

HOTEL APARTAMENTOS STONE Bacalar
APARTAMENTOS STONE Bacalar
APARTAMENTOS STONE
Hotel Apartamentos Stone Hotel
Hotel Apartamentos Stone Bacalar
Hotel Apartamentos Stone Hotel Bacalar

Frequently asked questions

Does Hotel Apartamentos Stone have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel Apartamentos Stone pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Apartamentos Stone?

Self parking is free at this property.

What time is check-in at Hotel Apartamentos Stone?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Apartamentos Stone?

Check-out is at 1:00 PM.

Where is Hotel Apartamentos Stone located?

Situated in Bacalar, this hotel is within a 15-minute walk of Fort of San Felipe and Lake Bacalar. Canal de los Piratas and Laguna Bacalar Ecological Park are also within 15 minutes.

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Hotel Apartamentos Stone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 84 reviews
Rating 8 - Good. 25 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet family owned hotel
Stayed 2 nights in Mar 2025

8/10 Good

Inja

Liked: Cleanliness, staff & service, property conditions & facilities
room was clean and convenience to buy grocery.
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bacalar!

great place to stay, clean and close to amenities over the highway, 10 minutes to the 7 shades of blue Lagoon
Stayed 3 nights in Jan 2025

10/10 Excellent

P. de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big clean rooms and very good beds and a good shower.
Stayed 2 nights in Feb 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big beautiful room with comfy bed. Staff very helpful , will stay again
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk people are truly kind, nice facilities and not that far from downtown.
Stayed 2 nights in Mar 2024

8/10 Good

KARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the center. The staff are very helpful and friendly. Rooms are big and had the necessary for our stay.

6/10 Okay

Keith

Despite having a kitchenette, only 1 glass in the entire place, no other cooking utensils or dishes. Hot water was luke warm not hot.
Stayed 1 night in Feb 2025

2/10 Terrible

Genesis

Disliked: Staff & service
Pésimo servicio
Stayed 3 nights in Jul 2025

8/10 Good

Andrew

Stayed 2 nights in Apr 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone mayo 2025

Agradable estancia y muy tranquila la zona
Stayed 1 night in May 2025

10/10 Excellent

araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone may 2025

Comodo y muy limpio
Stayed 2 nights in May 2025

10/10 Excellent

Blanca aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente el hotel y servicio y esta centrico lo que no me gusto es que llegue antes de la hora de entrada y tuve que esperar.
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service, room comfort
El lugar está bien ubicado, me he hospedado en dos ocasiones y tuve una buena experiencia, pero esta vez tuve varios problemas; el internet no funcionaba bien, teníamos agua pero el del depósito del baño no 😣 . Y lo reportamos dos veces y no quedó. Me cambiaron un banco que estaba muy dañado, no lo podíamos usar .
Stayed 2 nights in Mar 2025

10/10 Excellent

Eliezer Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Sergio Raul Gonzalez

Stayed 1 night in Jan 2025

8/10 Good

Sergio Raul Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
El alojamiento es muy bueno y algunas personas de la recepción son excelentes, solo que todas las noches apagan el boiler y amanecemos siempre sin agua caliente, no entiendo el porque la apagan y tenemos todos los días solicitar que prendan el agua caliente , ese es el defecto del hotel
Stayed 2 nights in Dec 2024

8/10 Good

Daniel E

Liked: Cleanliness, staff & service
Hotel muy limpio, personal muy amable y servicial. Es un hotel basico, recibes lo que pagas. La pequeña alberca en muy buen estado
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrica , tranquila , limpia y con una tienda de conveniencia cruzando la calle .
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet area, friendly staff

The hotel room was spacious. Lots of room. It's close to the bus station (about 5-10 minutes or so walking) which is convenient if you are taking an ADO bus. It's in a quiet neighborhood which is nice. You need to walk about 10-15 minutes to get to the town centre where all the restaurants and bars are located. Staff was friendly.
Stayed 2 nights in Jul 2024

8/10 Good

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LUGAR LIMPIO Y SEGURO
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y tranquilo
Stayed 1 night in May 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar, precio accesible muy limpio todo el lugar, el personal súper amable, una maravilla la verdad
Stayed 1 night in Mar 2024