Budget Hotels in Chester, Richmond

"Bathroom was roomy and neat. However felt so unsafe with stomping upstairs and screaming from women likely being abused. Area felt like a zone for prostitution. Door had space in the bottom which allowed dirt from outside to blow into the room. Heavy scented smoking pervasive in bedroom. Sticker behind door warns to lock both bolts to ensure safety. This is not a place for any children."

"We had two rooms. Room 512 had a nasty odor. It was very difficult to be in the room, let alone sleep. We kindly explained our situation to the front desk receptionist and she absolutely refused to change our room. We had not used the room or unpacked. She said the best she could do was have the maintenance man 'spray something'. She even told us that the hotel was not full but she could NOT offer us another room. We will never stay at Candlewood Suites again."

"The Breakfast room, Food and AC WERE GREAT"

"Food was great"

"The location was great: 2-3 blocks from Capitol. The Internet was extremely slow. If you want to use it, you need to pay a lot. The 'free' password did not work. Nothing is included. Parking is $45/night, but is not mentioned when booking the room. The room lacked a robe, lotion. You could tell that it was prepared in a hurry. If you have to call the hotel for any reason, be prepared to get a 1800... sales number, to wait, be disconnected and repeat the whole cycle again. There is no direct number to the reception/front desk. The restaurant/tavern on the 1st floor was very, very slow, yet expensive. Be prepared to wait for an hour in the morning just for eggs, pancakes and coffee. Staff appear to be nice, but only because they are waiting for tips. "

"You can’t find a please, thank you, or a clean towel in this place. Hand towels in the room had stains on them, metal lamps rusted, human hairballs, and sheet rock dust on the floor from a wall scrape as further proof that they BARELY clean the floors in between stays. I left a jacket in the room called back four hours after check out and they ‘threw it out’ already. I would say if you get what you pay for, but this was closely priced to other hotels. I’ve stayed at in the area and definitely on the bottom of "

"The hotel could use a basic "refresh". While my room was a nice size, it was a bit run down and could use an overall upgrade. The staff was great - Shane is wonderful! I was not clear when housekeeping was to come. Towels were changed every day, but my bed was only made 1 out of the 3 days I was there. Good location. "

"The hotel is in poor condition. Front lobby doors were broken. One elevator was out. General common spaces have clearly seen better days. Room was not super clean and could benefit from a deep clean. The shower was in poor condition. And the nozzle fell when I tried to turn to shower mode. Would avoid going back here at all cost. "

"The hallways smelled the water in the tub black stuff came out the front desk gave someone my room when it was still being occupied by me rooms was just okay "