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JW Marriott Hotel Chengdu

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Luxury
5.0 star property
9.2

Wonderful

Heart of Chengdu sanctuary

Panoramic city views enhance the Executive Lounge experience where refined tea transitions to elegant evening dining. The central location puts guests just 200 meters from Tianfu Square metro, with attractions nearby. After exploring, unwind in the well-maintained spa featuring a hot tub and sauna.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
The current price is P6,986
P8,146 total
includes taxes & fees
May 24 - May 25

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Exterior
The St. Regis Chengdu
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  • Pool
  • Spa
  • Parking included
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P8,681 total
includes taxes & fees
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Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 320.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 to 148 per person
  • Rollaway bed fee: CNY 320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does JW Marriott Hotel Chengdu have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at JW Marriott Hotel Chengdu?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Chengdu on May 24, 2026 start from P6,986, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Chengdu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JW Marriott Hotel Chengdu?

Check-in begins at 2:00 PM.

What time is check-out at JW Marriott Hotel Chengdu?

Check-out is at noon.

Where is JW Marriott Hotel Chengdu located?

Located in Chengdu City Centre, this luxury hotel is within 1 mi (2 km) of Taikoo Li Shopping Center and Tianfu Square. Wenshu Monastery and People's Park are also within 2 mi (3 km). 2nd Chengdu People's Hospital Station is 6 minutes by foot and Chunxi Road Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 167 out of 223 reviews
Rating 8 - Good. 35 out of 223 reviews
Rating 6 - Okay. 9 out of 223 reviews
Rating 4 - Poor. 7 out of 223 reviews
Rating 2 - Terrible. 5 out of 223 reviews

Reviews

Verified

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very nice and helpful.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Cheong Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sumptuous and delicious breakfast menu
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness
Breakfast is good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was so fresh and many choices. This was the most I like
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Check in was easy and the hotel housekeeping was excellent. Very convenient location and walkable to malls and pedestrian streets. Highly recommended
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean and spacious room, helpful staff, great location
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Wing Keung

Liked: Cleanliness, amenities, property conditions & facilities
The room is very nice and the staffs are friendly
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, property, and place to stay. Very central to the city and helpful team working there. I left an item in the room and they were able to hold it until I returned to pick it up. They go above and beyond
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in city center, delicious breakfast and great service
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Our three-night stay was met with exceptional accommodations and impeccable service. The breakfast and happy hour offerings provided a wide variety of delicious food choices.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

CHEE BENG

Liked: Amenities
excellent room
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly and helpful staff made the stay enjoyable
Stayed 7 nights in May 2024
Verified

4/10 Poor

Karolyn

Liked: Amenities
Not a great location, room needs renovation and executive lounge food and staff is quite limited .
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I have stay in so far to date. Thank you JW Marriott and staff members for making this an amazing trip!
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Ricky

Liked: Staff & service, amenities, property conditions & facilities
This hotel is very elegant, excellent location. Many places are within walking distance.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Villa Sandi business trip in Chengdu

Super top! The food and beverage director was always at our disposal. Big rooms. Excellent breakfast . Very central Position. Near the metro
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Linlin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel facilities are excellent and the location is prime. Unfortunately, the service was disappointing. Breakfast was added at check-in with my consent, but at no point was I informed that I would be charged regardless of whether I used it. At check-out, I was charged for a breakfast I did not consume. When I questioned this, the staff falsely insisted that I had used the breakfast, yet he was unable to provide any evidence when I asked for proof. He then offered to waive the charge, but that was not the point. I was not asking for a favour but objecting to being charged for something I never used. This kind of dishonest and unprofessional handling is unacceptable. The service level is inconsistent with the hotel’s otherwise high-quality facilities. To make matters worse, the room service food was also disappointing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cascade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is best managed, with friendly staff who are customer centric. Achieving this consistency is rare across their difference service departments from front desk, to house keeping to dinning. Kudos to everyone!
Stayed 5 nights in May 2024
Verified

8/10 Good

Hanping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options could be better. The strong smell of the durian on our floor. The room is nice and clean up to the JW standard.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Hanchung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it would be better if there was less noise when opening or closing the room door at midnight. Thanks for the service of keeping my room clear.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel enjoys a prime location in the heart of Chengdu, situated just 200 meters from the Tianfu Square metro station. Its central position places guests within walking distance of the city's key attractions, including vibrant commercial districts, historic quarters, and cultural landmarks, ensuring a seamless and enriching travel experience. One of the standout features of the hotel is its exceptional Executive Lounge. Guests can indulge in a refined afternoon tea experience, followed by a selection of high-quality early evening dining options, all while enjoying breathtaking panoramic views of the city skyline. The ambiance, service, and culinary offerings create an atmosphere of exclusivity and relaxation. The only notable drawback is the generally limited proficiency in English among the staff, which may present minor communication challenges for international guests. However, their hospitality and willingness to assist largely compensate for this aspect, ensuring a warm and welcoming stay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Zulfiqar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the property
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Heather

The hotel was not well managed as it has smoking everywhere when we enter into the check in floor. The surrounding of this hotel is chaos. I won’t stay there any more in the future for sure.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pool
Stayed 2 nights in Dec 2025