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"Always a dependable hotel to stay in. Room was quite snug for the price but did the job. Always helpful staff and clean rooms."

"Just spent a night. Close to Central Train Station (7-10mins walk). Clean Room, T&B. However reception ain't that great, the so-called "not welcoming"."

"Everything was excellent. The room was spacious, had everything we needed and had an amazing view. We were right in the centre of everything for the Bristol Great Run. We would definitely recommend this property."

"Very depressing decorations and too dark"

"I will start off and say that the staff are super lovely at this hotel, really friendly and approachable. I have visited in the past and always remembered that the staff were helpful. However, unfortunately me and my partner did not have a great stay this time round. Our room was super small, although we did have a slight window which made a difference. The bathroom had stains on the floor and the shower and toilet slightly flooded, potentially something wrong with the drains? Our bed was super firm and we have both woken up with sore backs due to it. It felt as if we were sleeping on a hard floor. Some loud customers were slamming doors in the early hours of the morning which also woke us up. I booked this for my partners birthday and we had a really great time but sadly I am not too sure if we will return mainly due to how uncomfortable the bed was! Again, I want to highlight that the staff who work at this hotel are great and super friendly so such a shame about our stay. "

"Great hotel and staff. Only downside is no parking - tho' NCP car park is nearby and offers a discount to hotel customers."

"I can't fault this hotel or the staff we met. We had a great night's sleep in a very comfortable bed. Lovely touches like a mini bar with complimentary soft drinks. It is in a central location, and apart from the fact it doesn't have a car park it is an ideal place to stay. A special shout out to Jenny at reception who went out of her way to be helpful."

"The fastest most efficient check in process with a lot of amenities…the Hotel and Diner have clearly been designed with experience in mind"