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"Staff was cooperative "

"Lots of children here but adult pools available. Not an ideal couples retreat. But the facilities and staff handle it well and we were not inconvenienced. Sunset wing seems quieter than beach wing. Huge property was enjoyable to walk and nearby roadside and seaside paths offer miles of jogging/ walking/biking. Food was wonderful. Staff was 10/10 although they are sticklers for “officially” checking out rather than just charging your card. "

"Yes, poolside seating was comfortable. Didn't do any cooking."

" Breakfast is very good. It has a lot of local varieties. Excellent. The hotel staffs are very kind and very helpful."

"Good hotel, in front of the beach and walking distance to the American village, they give you access to a facility that has swim pool heated and not heated and onsen! Breakfast has lots os options but lack on quality, it’s better to try the restaurants at the American village. The hotel should have some tours options, and better Welcome at the checking would made the experience better! But I think it worth over all and I would go back again "

"An exceptional hotel experience from start to finish. This truly delivers a 5-star standard in every sense. The staff were incredibly friendly, professional, and attentive, making the stay feel welcoming and seamless. The breakfast menu was outstanding, with a great variety of high-quality options to suit all tastes. The location is extremely convenient, making it easy to explore and get around the city. The room itself was excellent—clean, comfortable, and well-appointed with everything needed for a relaxing stay. I would highly recommend this hotel to anyone looking for a genuine 5-star experience."

"Stayed almost a week and they cleaned my room only once. "

"Nice hotel, staff is super polite and helpful. It is two minutes away from Tomari port. The breakfast was great! I would definitely stay again. "

"Clean room. With great extras like free juice, coffee. Close to train station and restaurants."