Characato Hotels

"The room was pleasant and always clean for us after a long day. Breakfast was always on the table before we showed up to the table. Staff was very friendly and helpful. A 10 min walk away from the Plaza de Armas, quite place if you like to stay away from the noise. "

"El hotel no cambia las sábanas ni el juego de almohada llena de cabellos estaba completamente sucios los baños con popo y no había luz en 1 baño no jabón ni papel en los baños públicos muy sucio el hotel"

"Friendly staff"

"The hotel had a bed and was safe and within walking distance to the historic center. The staff were helpful and able to answer questions. Showers were cold, though, and the room would get very cold at night, as well. Overall you get what you pay for here."

"Amazing breakfast and lovely room for good price! "

"No hot water on several occasions. Front desk clerk sleeping on lobby couch and turned the lights off in lobby and stairs which made it dangerous walking down before sunrise for my tour. Rooms have the worst/nonexistant soundproofing. You will hear everything in the hallway and lobby."

"I had to park my bike out the front of the hotel but it seemed safe enough. A bit of a walk to find somewhere to eat. "

"Location location location, very nice are close to everything and no traffic no noise."

"A really nice hotel for the money you spend. "

"Excelente ubicacion"

"Maribele was great, she let us check in early, and held our bags until the afternoon the day we were leaving. She was very helpful. Breakfast was great as well as the price. Close to the plasa del armas and not to far from the mall. She also spoke alot of English which really helps. "

"Nice clean and safe neighbourhood. Close to the main square. The only thing is that the space itself is tiny."

"Excellent Customer service "