Hotels with Spa in Chappaquiddick Island, Edgartown

"During a hurricane the hotel lost all power for multiple days. There were no back-up generators, no access to food. The staff did not provide the Islander discount and refused any discount or refund for the second night that we cancelled after learning another hotel did in fact have a generator, heat and food. Zero customer service, not friendly, no interest in answering questions. Meanwhile, the guests pooled together and helped each other with finding food and coffee off site during 80 mph winds and blizzard conditions. The staff barely engaged or offered assistance. They ordered themselves food and picked it up during the storm without offering any help to the guests. The hotel was clean and nice, but the staff were useless."

"Terrible management. Don't stay here."

"Dirty, run down rooms in a dungeoness part of the hotel. Unacceptable for a place that represents and charges as a top cape cod hotel. The front desk management/staff wasn't very pleasant/helpful either."

"Clean room, professional staff, comfortable bed, spaciousness. I do wish that the bath was functional. We could only shower. A very pleasant stay and we would come again."

"Very kind staff. Functional, clean room. Had an early bus and they let me take a few things for breakfast the night before."