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"Great staff"

"One of the most beautiful places on the planet. Get a suite if you can "

"ROOM was spotless, staff very friendly and courteous. Food was quirky (to a non-native and sub-Saharan Africa first-timer) but no-nonsense interesting if not amazing. TV was hard to navigate, though, and the WIFI was intermittent and weak."

"20 years on the place was a good as it was then. Excellent staff, food and facilities. And of cause the spectacular views of the water hole and animals."

"The name suggests there is a spa. There is none at the moment."

"I loved the hotel and some of the best and most attentive service anywhere I've ever stayed. The signposting to the camp needs drastic improvement (my taxi got lost which I understood) and the road to get there is dreadful. The accommodation is fabulous and I slept so well. The hotel has an Indian owner and most of the guests were Indian, either from India or local. The way they spoke to and disrespectfully treated the staff was shocking and entirely unacceptable. There needs to be a sign reminding the guests to treat the very fine staff with the respect they deserve or be asked to leave. "