"After using hotel.com now for a significant number of trips, I have come to realize that you definitely are out in rooms that they would not use if the person booked directly with the hotel. After arriving on a Friday, I spent the day enjoying Old Town Ljubljana. Truly a wonderful experience. I had an excellent dinner and sat outside at an outdoor cafe enjoying the city. I was woken up at 7:00 a.m by extremely loud banging, drilling and hammering. Turns out the building next door was gutted and is being completely renovated. My wall was directly next to this building. This is NOT the way you want to start your first morning in a new city. Building code in Ljubljana permits construction to begin at 7:00 a.m so I realized that this was what I would face during my stay.
My room was adequate, and the breakfasts were lovely. The location is amazing.
I did have an issue with the cold packs for my medication — I know a lot of travelers now face this and my cold packs must be kept frozen. When I departed, they were completely liquid and not even the slightest bit frozen which could have had resulted in serious medical issues for me. Between the construction and the issues with my medication, would not consider this hotel in a future visit to Ljubljana."
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