Cercoux Hotels

"What a beautiful place. Spotless , tasteful decor and very nice and helpful staff. "

"Loved the wine tasting at the associated property next door. Benjamin I think his name was. Great experience."

"After quite a few visits to St Emillion we decided to splash out and treat ourselves and we’re not disappointed In anyway. "

"Mr Jabali was an excellent host. The accomodation is charming and the food excellent. We would highly recommend. "

"I would never go back again. I felt insecure in the area where the hotel is. Very old and lacking basic maintenance. I had my breakfast included and they told me I didn’t. I learned about that after we left"

"Booked and paid in JANUARY. Arrived 16:00 (check-in allegedly from 14:00). Place was locked; could not make anyone hear us. Waited 30 minutes before finding another hotel. Had also booked dinner but the sign outside said the restaurant was closed on Tuesday (the day of our stay). Contacted hotels.com to request full refund - this was apparently refused by the hotel (though hotels.com personnel said they couldn’t really communicate with hotel very well as the staff there only spoke French. Er… it’s a French hotel!!!). Eventually given £25 in award points - well under half what we had paid five months earlier! VERY unhappy with the whole situation!"