Hotels near Centro Comercial Plaza de la Estacion

"The staff was super professional and very helpful especially with my daugther.( special needs). Definitely if a came to Madrid I come back. Thanks so much"

"Bad quality customer service."

"Food was amazing, Lady and Brenda did a fantastic job with helping me with my diet accomodations during my stay, the room was decent but was kind of pricey. Overall would stay again. "

"Very Clean Room!"

"Peaceful, clean, comfortable and friendly staff"

"Staff was awesome"

"Room was very clean "

"Great hotel. Very welcoming. Clean rooms. Breakfast great. The bar has a great vibe too. My dog was made to feel very welcome. "

"The room was perfect. The check in process was very overwhelming, they lock up at night and you can’t get in. Was stuck outside in the pouring rain for over 20 min. I called the number but don’t speak Spanish so the older gentleman at the desk hung up on me. I had to get someone to call for me and put them on speaker to talk to him before being able to get in. I was one of 2 stuck outside in the rain unable to get in. Nowhere on your booking does it say you can’t check in in the evening. Throughout the stay the older gentleman at the front desk was so incredibly rude. But the younger gentleman was so kind and helpful. The lights stay off in the stairwells and hallways and are motion sensored, but the sensors only work sometimes. So a few times I was going up or down 3 flights of stairs in the pitch black. Don’t think i would stay here again. "