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"We had few problems with room lighting issues but hotel fa"

"Excellent customer services from every department. Beautiful design of the complex and each room. Swimming pool designs are breathtaking. Beds are clean and comfortable. Breakfast selections are endless and delicious. I left my very expensive reading glasses behind for 3 days and they still had it when I rang back. Now that’s impressive. We stayed in this hotel twice already and will not stay anywhere else in Hoi An other than this. "

"Staff were so nice and helpful. Would definitely recommend the hotel. "

"Very nice upmarket hotel in the city centre "

"Great location with lots of restaurants nearby. Great service from everyone "

"Top notch; clean; central to everything; service impeccable "

"Lovely staff and super welcoming and accommodating. Would gladly return for the service and the location "

"We enjoyed our stay , the staff were very friendly and helpful. A little bit noisy at night being across the road from karaoke! Breakfast lovely and great views from l25"

"I really love this place; it’s so clean and the people are very friendly"