Central United States hotel rooms a the Best Western

"I did not need air conditioning as I visited in March. Heat was fine. I did not use parking. Staff did an excellent job getting taxis for us. Hotel location for walking was great."

"Great breakfast. Comfortable beds. Rooftop bar was not open. The resort fee at check in was a surprise. A great location and nice place."

"Easy to get to staff was very friendly "

"The free breakfast buffet was excellent. The room was clean and spacious. Our balcony door was a pain. Had trouble opening it had trouble closing it had trouble locking it. Maid staff didn't speak English. Consignor Dave has very helpful "

"The location is great. A great coffee shop across the street, quick walk to a number of things (or a quick ride). It’s a great price for the amount of space. We had a corner suite, which did not have a window into the hall, so that was a plus. The omelette station was good at breakfast. However, stay somewhere else. 1) our room wasn’t clean. Writing on the ceiling, lipstick on the sink, it smelled, stained sheets, paint peeling in the room, etc 2) the microwave didn’t work and smelled like fire (the one time we tried to use) 3) the furniture is badly in need of replacing. Large pieces of veneer missing, the pullout sofa was terrible. We slept on the pullout 2 nights and then fit ourselves into the beds for the remainder of our trip 4) the door to the room from the hall was damaged 5) there was a leak from the ceiling by the front desk to check-in on Monday. That leak was still going strong Friday with buckets and towels. Prepare to be splashed by the drip to check in/out 6) I brought all of these issues up during our stay. Someone was always “going to get back to you”… no one has contacted me. It is very affordable, but I will never stay there again. "

"Check in was painful low staff levels and were not attentive as hotel staff should be. The room was disgusting (room 2219) we were asked to make up our own sofa bed and they only provided sheets. Never been to a hilton that did this. Found the existing sheet had hair inside it. Due to our late flight we had to move rooms extremely late with our sleeping children in hand. Not once was there an offer to help us move. Breakfast was not nice at all self serve buffet with powdered scrambled eggs (didnt realise this was still happening). Really disappointed with this stay as I trying to contact the hotel via their site and even called to arrange a sweet treat for my wifes birthday. This also never arrived. This Hilton really let me down the only positive was the location being next door to the Galleria shopping mall. Thats where it ended. We will not be returning here again. "

"Wonderful hotel"

"Very good "

"Lake/Beach view was great, we were switched rooms, our room was not yet cleaned yet"