""Stairs only" is listed under accommodations on Expedia listing -- not under general property characteristics. If older, but you don't need special accommodation, you may not review the accommodation stmt. But you still may not be able to take a suitcase up a flight of stairs safely. Was I cranky due to the 9-hr drive or was the clerk a little smug when she asked me if I still wanted the room (at 7:30 pm far from home and destination)? Likely both. Someone said they would help with the suitcases, but were long coming -- hotel seemed minimally staffed (our luggage was next to an unlocked, unwatched outer door which was concerning). TV didn't work; got new controller battery; still didn't work; used TV manual buttons, but channel selector didn't work. Plumbing next door woke us when used. Well-used room (frayed furniture, chipped paint, not cleanest area rug; room phone static impossible). Received text welcoming me to Wyndham club saying I signed up (I did not, and the "unsubscribe" took me to a nonworking page). Breakfast was typical but no decaf, no lactose free, little gluten-free (scrambled eggs, yogurt, orange, spicy-hot sausages), hot water less than lukewarm. Pre-check-in required inline ID upload (stopped at that point); they could easily check this on arrival which is preferable for customer privacy/security."