"The thermostat didn’t seem to work. Room was very warm but thankfully I had a window that opened. Even though it was cold outside I had to sleep with it open. Didn’t seem to have enough staff as I couldn’t get buzzed in when I arrived because desk staff told me (when he finally came back) he was off dealing with a shower issue and was alone. Since I was just arriving I didn’t have a key card to get in and had to wait a long time for him to let me in, while it was raining. The breakfast each morning was great on my way to the conference center. Room was fine other than the temp which I’m unclear if they ever looked into even though I mentioned it to staff multiple times. Probably wouldn’t rebook"