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"We arrived early for an event at the local arena and was able to check into our room 3 hours early. It was very cold outside and we did not know what we would do with the time so it made our trip very nice. The room was very cozy and clean. We watched Tv in the room and than ate at the Bistro downstairs the food was excellent and fairly priced. The sky scape to the arena was indoors and kept us from going outdoors in the cold. Overall I give this hotel an A+ rating."

"Gene the manager is amazing. We had a issue with room and she rectified the situation. Thank you for being amazing! Breakfast was nice for a 1 day stay but no little to no protien carbs are only option. Please be aware there is a charge "

"Yes breakfast was fine"

"The Hyatt Down town Grand Rapids was great "

"Beautiful room with a view of the river, clean, perfect."

"Breakfast had a variety, the room was clean, other than we found a water bottle under the fold out couch when we arrived. Tv in the room stopped working, alerted staff and it was fixed very quickly! Pool area was clean. We watched the hot tub be drained, cleaned and refilled quickly. Gym area was clean, bathrooms on the lower level were spotless! "

"Staff was courteous at check in. Room was clean but not spacious. Water was hot for shower. Did not use amenities or dining. Location is close and convenient to downtown."

"Hot tub/ pool area was very nice. I did not have breakfast so no opinion on that. Parking is mostly covered. Staff was very helpful with the few things I questioned them on. "

"5-7 happy hour drinks and food was a nice treat. Pool is ok. Staff were awesome and rooms are nice. Bed was perfect "