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"Aloft pumps the hotel and rooms with strong fragrance that gave me a constant headache and smells like they haven’t cleaned. Also, walking across the floor of my room in white socks the soles became brown by the time I reached the bed. Beds and pillows also gave me back and neck pain. Just not great. "

"Excellent accommodations. Highly recommend."

"Clean room, friendly and helpful staff, beautiful roof top!"

"We had a great experience at the Hyatt Regency Chicago. Check-in was quick and efficient, and the staff was consistently friendly and knowledgeable. The room was modern, clean, and well maintained, making for a very comfortable stay. The convenience of having a Starbucks downstairs for morning coffee was an added bonus. Overall, a fantastic location and great service—would definitely return!"

"Great and friendly staff"

"For what we paid and the location I had high hopes for this inn but my expectations fell flat horribly. From the check in with Fatima to the room cleanliness, all left much to be desired. Fatima was clearly not in the mood to be of any more assistance than she was. She was not welcoming in the least and clearly didn’t want to be bothered doing anything but inputting my i formation and getting me out of her face as quickly as possible. We get to our floor and it smelled of complete garbage. We then make it to our room, all dusty, bed was uncomfortable, refrigerator was not cold. They did send maintenance up I cannot recall his name but he was the best part of the experience at this inn. I am quite disappointed to have that kind of experience with any hotel/inn attached to the Hilton name. We won’t be back and will not suggest anyone else to utilize this location either. "

"Room was not cleaned for over 5 days despite requests. "

"Valet takes forever even if u call ahead "

"Bed was super comfy and location was great. "