Boutique Hotels in Central California, California

"We will continue to choose Portola for our stays in Monterey due to the hotel’s amenities, location, cleanliness, and high level customer service. "

"Windows were falling apart wouldn't close all the way, sink was not secured to the wall. TV was not working. We were staying in the historical part which I'm sure contributed."

"Reasonable rate in Carmel area but the room has old smell and you can hear your neighbors talking, flushing, and walking. Couldn’t sleep. "

"Not used"

"I would give this place five out of 10. I definitely would not stay here again. It certainly OK for a pitstop, but not for a lengthy stay like we had. The bed was super uncomfortable. Our room overlooked the pool, which you would think would be fantastic. It consisted of the dirty rooftop of the hotel and the pool. Screaming kids in the pool started at 9 AM till 10 PM. A tiny Chihuahua travels with us and rides in a stroller that is covered. We never have trouble bringing her in a restaurant, except for the restaurant at this hotel. Every other restaurant in Carmel allowed us to bring her in. We were charged a $30 a day parking fee that was not disclosed to us until checkout. That was a surprise. I was also surprised when I pulled into this hotel with a gas station entrance. How bougie. and impressive. The hotel is also conveniently located across the street from Starbucks that was a plus however, the local ambulance parked there and that’s where it dispatched with lights and sirens and kept us up all night long. "

"We had two rooms. The renovated double queen was really nice. The ocean front king room was very dated, so dated that the bathroom looked dirty. The non slip mat was disgusting and the floor tile had a huge chip. The bistro offering was just ok, but the smores kits were great. You also had to walk pretty far to get water in the lobby area. My husband recently had surgery and is using a cane. We were on the second floor and there was no elevator so I had to carry our luggage upstairs. Overall a beautiful view and the fire pits were awesome! I would stay again, but only in a renovated room. "