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"From the moment I arrived, the staff made me feel completely at home. Their warmth, professionalism, and genuine care turned what could’ve been an ordinary stay into something unforgettable. Every interaction felt sincere not just polite gestures, but genuine kindness. The team always greeted me with a smile, remembered the little details, and went out of their way to make sure everything was perfect. They struck that rare balance between attentiveness and respect for your space a mark of true hospitality. The room was spotless, comfortable, and clearly cared for with pride. But what truly made the experience stand out was the people. Their warmth and positive energy brought the whole place to life. I left feeling grateful and already planning my return. "

"Great hotel with a very friendly staff. Good value for money. "

"Clean hotel with good food and amenities "

" Dry good breakfast, parking, nice room"

"Nothing else"

"Recommend! bed, parking, staff. Very spacious room, and so nice to enjoy the high standard of cleanliness. Thank you. "

"Clean room and the view of Veliko Tarnovo is beautiful "

"Breakfast was excellent, the room was spacious and beautifully decorated. The area with the lake is also gorgeous. Great hotel! "

"Beautiful attention to detail. Close to everything. Amazing staff. Definitely 5 star hotel. "