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Candlewood Suites Celaya by IHG

3.0 star property
Travelers can lounge by the pool, stroll through gardens, take advantage of laundry services, and stay active in the workout room at this suburban retreat.

Choose dates to view prices

Candlewood Suites Celaya offers a peaceful suburban setting with an outdoor pool and free breakfast buffet. Guests can relax on the sun terrace, explore the garden, and enjoy in-room WiFi. Practical amenities include dry cleaning services and an on-site gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is P3,685
P4,422 total
includes taxes & fees
May 25 - May 26

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per day

Service animals are welcome, and are exempt from fees

Up to 66 lbs per pet

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Candlewood Suites Celaya by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Candlewood Suites Celaya by IHG?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Celaya by IHG on May 25, 2026 start from P3,685, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Celaya by IHG pet-friendly?

Yes, this property allows pets with a maximum weight of up to 66 lbs per pet. There's a fee of MXN 250 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Celaya by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Celaya by IHG?

Check-out is at noon.

Does Candlewood Suites Celaya by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Candlewood Suites Celaya by IHG located?

Situated in a shopping district, this hotel is 0.6 mi (1 km) from Galerias Celaya Mall and within 3 mi (5 km) of Lasallista Benavente University and Octavio Ocampo Art Museum. Temple of San Francisco and Temple of El Carmen are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 172 out of 221 reviews
Rating 8 - Good. 32 out of 221 reviews
Rating 6 - Okay. 11 out of 221 reviews
Rating 4 - Poor. 4 out of 221 reviews
Rating 2 - Terrible. 2 out of 221 reviews

Reviews

Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was clean and well taken care of.
Stayed 8 nights in Apr 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Spacious rooms with fridge, microwave etc and nice bathrooms. Quiet and good buffet breakfast. - Pool could have been cleaner. Good place to stay if you have a car. There are 3/4 good eating options on the road opposite nearby. I would stay here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maria Juarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet, clean and staff really kind. I love the laundry facility and the pool. Breakfast wasn’t the best for me.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Edwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Long stays. Room cleaning every day. Our cleaning lady was wonderful and so were the front desk staff.
Stayed 17 nights in Jun 2024
Verified

10/10 Excellent

Nick

Liked: Staff & service, property conditions & facilities, room comfort

Good Stay

The floors were not cleaned, there was no soap available to wash dishes. We were a little disappointed because of that. The staff was excellent!
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Hugo

Liked: Staff & service

Need to get what I pay for.

Before booking the property, the front desk told me the pool was heated. It was not. Breakfast buffet has sadly gone downhill. The kids still enjoyed the buffet. One of the rooms was supposed to have 2 queen sized beds , but the beds wero only 2 double beds ,aking sleeping a bit croeded.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente 💕
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, amenities
Gym
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Juan Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Room was to hot and housekeeper kept turning AC from 18 to 26 didn’t sleep nights due to hot room it would take 3 hours to cool everything else was great
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 8 nights in Sep 2024
Verified

6/10 Okay

Efrain

Disliked: Property conditions & facilities
Pool was always dirty. The filter was never working. I don’t think is check for Clorox leves
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy bien servido. El Director de Ventas del hotel me ayudó con un tema de horario para mi salida y fue muy amable. En general todo el personal del hotel tiene esa disposición para hacer sentir al huésped importante.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, fue buena experiencia reservar a través de Expedia. El hotel considero que es el mejor en la ciudad de Celaya, el baño tiene tina, el cuarto tiene cocineta, refrigerador, horno de microondas, la alberca está limpia, incluye desayuno
Stayed 1 night in May 2026
Verified

2/10 Terrible

Rodolfo

Disliked: Staff & service
Mi molestia es por la falta de conocimiento de su personal en front desk, para temas fiscales, ya que no hicieron el posible intento de facturar mi estáncia, por haber pa te sdo a través de la aplicación de que EXPEDIA y por lo tanto ya no podré comprobar ese gasto y todo por un pésimo personal.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Oscar Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde la llegado todo fue muy ameno, el desayuno perfecto y el trato del personal ni se diga
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
El menú estuvo rico y diferente los dos días que estuve en otros lugares te dan todos los días lo mismo
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Iztaccíhuatl Álvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno Fresco , variado y rico , personal muy amable , amplio estacionamiento y todo el hotel huele rico
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities
La habitación muy limpia y cómoda
Stayed 1 night in Mar 2026
Verified

8/10 Good

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Bien equipada tienes lo necesario en la habitación
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Uriel Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy bien equipada y limpia, muy comoda
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ana Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok, el.personal amable y lo mejor q aceptan mascotas
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities
Excelente estancia, ubicacion, limpieza, personal ..todo y es pet friendly
Stayed 1 night in Dec 2025