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Overview of Palm Grass Hotel

Photo gallery

Featured Image
Rooftop Pool
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi

Palm Grass Hotel

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationJose R. Gullas Halad Museum4 min walk
    Popular LocationHeritage of Cebu Monument6 min walk
    Popular LocationJesuit House Museum6 min walk
    AirportCebu (CEB-Mactan - Cebu Intl.)34 min drive

Choose dates to view prices

Royal Suite

  • 43 sq m
  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Superior Suite

No guest room rating
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room

4.1/5 guest room rating
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

No guest room rating
  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed

Deluxe Suite

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite

5/5 guest room rating
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

Cebu

Palm Grass Hotel is located in Cebu. Fuente Osmena Circle and Cebu Metropolitan Cathedral are notable landmarks, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Cebu Ocean Park and Jose R. Gullas Halad Museum are also worth visiting.
Popular Location

What's nearby

  • Jose R. Gullas Halad Museum - 4 min walk
  • Heritage of Cebu Monument - 6 min walk
  • Jesuit House Museum - 6 min walk
  • Yap Sandiego Ancestral House - 7 min walk
  • Cebu Metropolitan Cathedral - 7 min walk

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 37 min drive

Restaurants

  • Cafe Lumaya – Café offering international cuisine. Serves breakfast, lunch, and dinner.

About this property

Palm Grass Hotel

3-star Cebu hotel in Downtown Cebu, walk to University of San Carlos
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. All 79 rooms offer free WiFi, minibars, and TVs with cable channels. Guests will also find room service, safes, and showers.
Palm Grass Hotel offers 79 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: PHP 150 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Filipino
  • American (Sign language)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Safe

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: PHP 150 per person (approximately)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palm Grass Hotel Cebu City
Palm Grass Cebu City
Palm Grass Hotel Cebu
Palm Grass Cebu
Palm Grass Hotel Cebu
Palm Grass Hotel Hotel
Palm Grass Hotel Hotel Cebu

Frequently asked questions

Can I cancel my reservation for free at Palm Grass Hotel and receive a full refund?
Yes, Palm Grass Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Palm Grass Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Palm Grass Hotel?
As of Apr 16, 2021, prices found for a 1-night stay for 2 adults at Palm Grass Hotel on Apr 17, 2021 start from P1,230, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palm Grass Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palm Grass Hotel?
Self parking and valet parking are free at this property.
What time is check-in at Palm Grass Hotel?
Check-in begins at 2 PM.
What time is check-out at Palm Grass Hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Palm Grass Hotel located?
Located in Downtown Cebu, this hotel is within a 10-minute walk of Colon Street, University of San Carlos, and Heritage of Cebu Monument. Cebu Metropolitan Cathedral and Magellan's Cross are also within 10 minutes.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 17 out of 61 reviews
5 - Excellent 28%
Rating 4 - Good. 20 out of 61 reviews
4 - Good 33%
Rating 3 - Okay. 20 out of 61 reviews
3 - Okay 33%
Rating 2 - Poor. 2 out of 61 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 61 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.1/5

Staff & service

4.4/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little small but very clean. The hotel staff was friendly and very helpful.
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
My stay at Palm Grass Hotel
Over-all my stay was good. Checked in and out was quick. The room was a bit small but the bed was great. Staff were very respectful, pleasant, and always smiling. Kudos to them. Food was good considering it’s a 3 star hotel. Will stay again. Thank you.
Stayed 4 nights in Nov 2019

3/5 Okay

Traveled with family
Disliked: Amenities, property conditions & facilities
The room i booked is for 4 people, the room is tiny for 4 and they will give you extra mattress that fits 1 person. The room is not child friendly , a small kid can reach the locks of the door (even the on the top) The bathroom is not child friendly either ( even for adults you should be extra careful specially after shower/bath) the bath tub is too high to hop in, you will have to squeeze in yourself on the very side of the tub to be able to get in cause there is this glass partition covering almost most part of the tub. cleaning is not consistent. Sometimes they just change the towels and wont mind throwing empty plastics.
Stayed 4 nights in Nov 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to most attractions in Cebu and to the ferry port. Clean room and generous breakfast offering.
Stayed 1 night in Nov 2019

3/5 Okay

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

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