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Rooftop pool
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi

Guest reviews

3.8 out of 5 Good
62 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationJose R. Gullas Halad Museum4 min walk
Popular LocationHeritage of Cebu Monument6 min walk
Popular LocationJesuit House Museum6 min walk
AirportCebu (CEB-Mactan - Cebu Intl.)39 min drive

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  • Royal Suite

    Room amenities

    • 43 sq m
    • Sleeps 7
    • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed
    More detailsRoyal Suite
  • Superior Suite

    Room amenities

    • 28 sq m
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Suite
  • Superior Room

    Room amenities

    • 25 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Room
  • Deluxe Room

    Room amenities

    • 25 sq m
    • Sleeps 3
    • 1 Twin Bed
    More detailsDeluxe Room
  • Deluxe Suite

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Suite
  • Standard Suite

    Room amenities

    • 29 sq m
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStandard Suite

About this area

Cebu

Palm Grass Hotel is located in Cebu. Fuente Osmena Circle and Cebu Metropolitan Cathedral are notable landmarks, and travellers looking to shop may want to visit SM City Cebu and SM Seaside City Cebu. Cebu Ocean Park and Jose R. Gullas Halad Museum are also worth visiting.
Visit our Cebu travel guide
View in a map
Popular Location

What's nearby

  • Jose R. Gullas Halad Museum - 4 min walk
  • Heritage of Cebu Monument - 6 min walk
  • Jesuit House Museum - 6 min walk
  • Yap Sandiego Ancestral House - 7 min walk
  • Cebu Metropolitan Cathedral - 7 min walk

Getting around

  • AirportCebu (CEB-Mactan - Cebu Intl.) - 39 min drive

Restaurants

  • Where to eat
  • Cafe Lumaya – Café offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Palm Grass Hotel

3-star Cebu hotel in Downtown Cebu, walk to University of San Carlos
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a rooftop terrace and dry cleaning are on-site. All 79 rooms offer free WiFi, minibars and TVs with cable channels. Guests will also find room service, safes and showers.
Palm Grass Hotel offers 79 forms of air-conditioned accommodation with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Cebu hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: PHP 150 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Filipino
  • American (Sign language)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

More

  • Safe

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000.00 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: PHP 150 per person (approximately)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palm Grass Hotel Cebu City
Palm Grass Cebu City
Palm Grass
Palm Grass Hotel Cebu
Palm Grass Cebu
Palm Grass Hotel Cebu
Palm Grass Hotel Hotel
Palm Grass Hotel Hotel Cebu

Frequently asked questions

Can I cancel my reservation for free at Palm Grass Hotel and receive a full refund?
Yes, Palm Grass Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Palm Grass Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Palm Grass Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palm Grass Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Palm Grass Hotel?
Check-in begins at 2 PM.
What time is check-out at Palm Grass Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Palm Grass Hotel located?
Located in Downtown Cebu, this hotel is within a 10-minute walk of Jose R. Gullas Halad Museum, University of San Carlos and Heritage of Cebu Monument. Cebu Metropolitan Cathedral and Magellan's Cross are also within 10 minutes.
3.8
Good
5 - Excellent
17
4 - Good
20
3 - Okay
21
2 - Poor
2
1 - Terrible
2

3.9/5

Cleanliness

4.1/5

Staff & service

4.4/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little small but very clean. The hotel staff was friendly and very helpful.
Stayed 3 nights in Dec 2019

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
My stay at Palm Grass Hotel
Over-all my stay was good. Checked in and out was quick. The room was a bit small but the bed was great. Staff were very respectful, pleasant, and always smiling. Kudos to them. Food was good considering it’s a 3 star hotel. Will stay again. Thank you.
Stayed 4 nights in Nov 2019

3/5 Okay

Traveled with family
Sad face IconDisliked: Amenities, property conditions & facilities
The room i booked is for 4 people, the room is tiny for 4 and they will give you extra mattress that fits 1 person. The room is not child friendly , a small kid can reach the locks of the door (even the on the top) The bathroom is not child friendly either ( even for adults you should be extra careful specially after shower/bath) the bath tub is too high to hop in, you will have to squeeze in yourself on the very side of the tub to be able to get in cause there is this glass partition covering almost most part of the tub. cleaning is not consistent. Sometimes they just change the towels and wont mind throwing empty plastics.
Stayed 4 nights in Nov 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to most attractions in Cebu and to the ferry port. Clean room and generous breakfast offering.
Stayed 1 night in Nov 2019

5/5 Excellent

Nice and good service
Stayed 1 night in Jun 2019