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"We stayed at the hotel for a family occasion. We tried to check in at 1:30pm, room wasn't ready, reception didn't ask if we wanted to leave luggage. When we got to our room the accommodation was basic and clean. The breakfast was good the next morning, staff could have friendlier and more attentive. We went to the Leisure Centre, the pool area is absolutely filthy, tiles hanging off the walls. The Jacuzzi was dirty and had a really bad smell off the water. The sauna and steam room need a full refurb "

"Loved the hotel and the view. Room was clean and comfortable. Only complaint was that at breakfast we were ignored several times. Brought meal out but no toast as ordered. Had to ask three times for toast and reply was will bring it out. Then we watched other tables receive meals and toast while we waited. Finally manager came by and we asked again. She immediately took care of it. Paid for breakfast with credit card. Then at check out it was on our bill. Manager, front desk, cleaning staff excellent. The young lady server that morning at breakfast ignored requests for toast yet served toast to tables around us. Manager once again was excellent "

"I stayed at the property for 2 nights. Check in process was excellent. Able to do most of it online and then just pick up keys via kiosk when I arrived. The room was not as expected, partially due to an error on my end during booking, but Victor at the front desk was able to assist me with the room setup and amenties in a timely manner. He was helpful, friendly, and a pleasure to work with. He also provided some suggestions for dinner which we took and thoroughly enjoyed. The room itself had a small issue with the sink draining slow. We had the buffet breakfast on our second day and the maitre de was pleasant and we felt attended to. Overall experience was good."

"Very good breakfast, very helpful staff Excellent location "

"I liked the central location, it was close to alot of things in Cork. What I didn't like was that the walls are paper thin and the bed was hard as a stone."

"We had a short stop at this hotel. Check in was simple, our room was perfect and we checked out very early and were offered a grab and go breakfast. All very nice."

"The website states limited on site for smaller cars, when we arrived we were informed there is zero parking available and were directed to a car park a few blocks away."

"Stay was excellent. Rooms were very clean, staff very friendly and helpful. Breakfast had lots of selection and was very fresh."

"The biggest issue with this hotel is the poor Wi-Fi. Ive stayed twice now in different rooms. If you sit at the desk there is a good chance you will constantly lose connection or fail to connect. On both stays I ended up using roaming. Super annoying. 2 laptops, 1 phone and a tablet same issue. Even when moving around the room connectivity was iffy. For the 2nd room the router was literally outside the room. The complaint made had no effect. It's not good enough for a 1st world country! Not sure the staff used a vacuum cleaner once in the room either. The gym is pretty good and well equipped. One of the male early morning staff is super grumpy and often has towels (happened 4x in 7 gym sessions). Each time he seemed put out he had to go fetch one. Surely thats part of his job! Bed was very comfy. If the rooms had a mini fridge that would make a big difference when staying 1 week or more. Big Tesco round the corner and several good restaurants in the area. I did not see any aircon so I'm not sure what it will be like in summer. Probably hot? The hotel restaurant is very good. Good selection of food and drink and good staff. "