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Castlereagh Summer House

3.0 star property
Comfortable hotel with 24-hour front desk and outdoor pool

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Photo gallery for Castlereagh Summer House

Lake view
Bathroom
Desk, iron/ironing board, rollaway beds, free WiFi
View from property
Bathroom
Reviews
4.4

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
Map
No. 15 Norton Road, Castlereagh, Dicoya, Nuwara Eliya District, Hatton, 22200

Most relevant reviews

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6/10 Okay

There was no towel ready when we came and it took them 30 minutes+ to get even though we ask two times and they said 2 m...
Andreas
Dec 29, 2019
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Room options

View all photos for Deluxe Triple Room

Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Triple Room

Highlights

Balcony or patio
Heating
TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Classic Double Room

Highlights

Balcony or patio
Heating
TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Asia

Restaurants

  • The Tea Cup - 17 min drive
  • Galle Cafe' Del House - 30 min drive
  • Hill cool restaurant - 14 min drive
  • Zesta Plantation Fresh Pure Ceylon Tea - 17 min drive
  • Chillout Café - 30 min drive

About this property

Castlereagh Summer House

Property highlights
A terrace, a garden, and a playground are just a few of the amenities provided at Castlereagh Summer House. Be sure to enjoy a meal at the on-site international cuisine restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a snack bar/deli.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and express check-out
  • Express check-in, 1 meeting room, and a 24-hour front desk
Room features
All guestrooms at Castlereagh Summer House have amenities such as free WiFi, free newspapers, and free bottled water.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies or patios, daily housekeeping, and desks

Languages

Arabic, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available for a fee: USD 5 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 11 AM
Express check-in available
Minimum check-in age: 12

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 5 per person
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Castlereagh Resort Hatton
Castlereagh Resort
Castlereagh Hatton
The Castlereagh Resort Sri Lanka/Hatton
Castlereagh Summer House Hotel Ambagamuwa
Castlereagh Summer House Hotel
Castlereagh Summer House Ambagamuwa
reagh Summer House Ambagamuwa
Castlereagh Summer House Hotel
Castlereagh Summer House Hatton
Castlereagh Summer House Hotel Hatton

Frequently asked questions

Does Castlereagh Summer House have a pool?

Yes, this property has an outdoor pool.

Is Castlereagh Summer House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castlereagh Summer House?

Self parking is free at this property.

What time is check-in at Castlereagh Summer House?

Check-in begins at 11 AM.

What time is check-out at Castlereagh Summer House?

Check-out is at noon.

Castlereagh Summer House Reviews

Reviews

4.4
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

5.6/10

Cleanliness

5.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice, but annoying things that should be ready
There was no towel ready when we came and it took them 30 minutes+ to get even though we ask two times and they said 2 minutes. We ordered tea to the room which was also very slow. Seems like they forgot we came. Otherwise, nice place with a beautiful view. Last thing, google maps didnt show right direction. When we called them they knew that it show a wrong route, so we (our driver) had a 45 minutes detour.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't get fooled by the view
The managing staff felt very unprofessional when we arrived. They didnt find our booking at first, but we got a room with four beds for the first night, and they then asked us to change room for the other three days - which we refused with all our luggage and small kid. Luckily they accepted it but on the cost of other tourists arrival the day after whose room we had taken. I have no idea what happend to them afterwards. The young guys handling the service are very kind, although they dont understand english and I felt so bad when I didnt get what I ordered - at least once every day. The food arrived 1 hour after our order and were cold (and wrong). The rooms were very noisy and someone had a party every night starting already at 14:00 (no isolation). The rooms never got cleaned (they claim to have it cleaned every day but we had to ASK for it) to get rid of dead cockroaches that we had killed (4 of them during the first night). The bathroom was not cleaned upon arrival and the soap was used (its a hand soap, not with a pump) which felt disgusting. The bathroom of the room below us was just separated by a small plank, so we could hear them doing their needs. The sink only had warm water, the shower had no pressure and there was a window in the bathroom that gave the apartments on the other side a full nice view of whoever showered in our room. The view is fantastic, and also the Tuck-tuck driver Rada who was very kind and gave us a good experience in this area.
Stayed 4 nights in Dec 2018

4/10 Poor

Viktoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel
The surrounding was really beautiful but the hotel was a disaster. It was moulde in the hotel rooms and the staff was not helpful at all. The rooms was not cleaned since they only have one key to the room. It was high music every night. I would not recommend anybody to stay here.
Stayed 3 nights in Dec 2018

8/10 Good

Fanny, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättefint hotell precis vid sjön!
Jätte mysigt hotell, vill man ha lugn och ro och bo lite utanför allt är det här perfekt. Personalen är väldigt hjälpsamma med att boka utflykter åt dig, vi gjorde Adam’s peak som ligger ca 1h från hotellet och dem ordnade tuktuk åt oss dit och även transfer till flygplatsen.
Stayed 2 nights in Feb 2018