Castillo/Gaztelu Hotels

"Unfortunately room 618 is quite small. The refrigerator did not work. No air conditioner was available even though the temperature was warm. Hotel staff informed that winter rules applied for April. We had to open the windows and the street noise, including the train noise could be heard. We are regular customers of NH Hotels and this experience was extremely dissapointing. "

"Nice"

"Great hotel, big rooms"

"The hotel is very well located. Parking in the property is safe and convenient. The staff was grat. Specially the front desk lady who received us was exeptional. Spacius rooms and very quiet propoerty. Breakfast buffet avilable and fully recomended. "

"Beautiful converted convent recently refurbished to a high standard. Simple rooms with high quality bedding and towels.. Bottled water was provided as well as toiletries. Breakfast was good value and the lounges comfortably furnished and beautifully decorated The staff were very friendly and helpful . The hotel is just a few minutes from the town with bars and restaurants and a few metres from the botanic garden and castle viewpoint . "

"Central location, walkable to casco viejo, comfortable rooms, free EV charger onsite so we can charge overnight. "

"All was good plenty of parking don't know if its safe as its very open just luck i suppose. Not impressed with the breakfast not much choice any food that was supposed to be hot was cold no microwave, the bacon was not cooked along with the tomatoes (they were the only hot food offered) "

"Beautiful view of the river and excellent hotel - amazing terrace and breakfast!"

"The hotel is being used for the council for conflictive families. Man smoking smelly herbs in the main door. It was not pleasant. It is a real shame since it is a great location and the room itself, and service were great. U just want feel safe to stay/sleep."