Thrilling days on the slopes transform into peaceful evenings at the pools or spa, where travelers can experience the perfect balance of adventure and relaxation
The Rainell Dolomites Retreat offers a perfect mountain escape. Enjoy a hearty breakfast buffet, ski-in/ski-out access or shuttle, and relax in the spa and pools after skiing. Multilingual staff ensure everyone feels at home.
Located in Castelrotto, Rainell Dolomites Retreat is in a rural area and near a boardwalk/promenade. Furnes-Seceda Cable Car and QC Terme Dolomiti are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dolomites and Val Gardena. Rifugio Firenze and Ritten Arena are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing. Visit our Castelrotto travel guide
Vidalong 19, Castelrotto, BZ, 39046
What's nearby
Alpe di Siusi Ski Area
1 min walk - 0.0 km
Ortisei-Furnes Gondola
14 min walk - 1.2 km
Church of Sant'Udalrico
11 min walk - 1.0 km
Resciesa Funicular
14 min walk - 1.2 km
Seceda Ski Area
14 min walk - 1.2 km
Getting around
Ponte Gardena-Laion/Waidbruck-Lajen Station
25 min drive
Bolzano Airport (BZO)
62 min drive
Restaurants
Vedl Mulin
7 min walk
Cafe Corso
8 min walk
Ristorante Mont Sëuc
27 min drive
Caffe Adler
6 min walk
Ristorante Pizzeria Cascade
7 min walk
About this property
Rainell Dolomites Retreat
Upscale hotel near Furnes-Seceda Cable Car
At Rainell Dolomites Retreat, you can look forward to a free breakfast buffet, a terrace, and a garden. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to Ayurvedic treatments, a facial, or a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also enjoy the following perks during your stay:
An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
Free self parking
A roundtrip airport shuttle (surcharge), an electric car charging station, and free newspapers
Multilingual staff, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms at Rainell Dolomites Retreat offer thoughtful touches such as laptop-friendly workspaces and bathrobes, in addition to amenities like free WiFi and safes.
Roundtrip airport shuttle (surcharge) during limited hours on request
Ski shuttle nearby
Free self parking on site
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A restaurant
Things to do
Full-service spa
Health club
Indoor pool
Outdoor pool
Sauna
Ski passes
Ski storage
Ski-in/ski-out access
Steam room
Family friendly
Indoor pool
Outdoor pool
Soundproofed rooms
Conveniences
Free newspapers in lobby
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
In the mountains
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Ayurvedic treatments
Facials
Massage
Sauna
Spa open daily
Steam room
Treatment room
Accessibility
Hardwood flooring in room
No elevator
More
1 building
4 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
TV with cable channels
Food and drink
Electric kettle
Limited room service
Minibar
More
Desk
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 7 PM
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed during April, May, and November.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT021019A1RK2NHQAH
We should mention
This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Alpenhotel Rainell
Alpenhotel Rainell Hotel
Alpenhotel Rainell Hotel Ortisei
Alpenhotel Rainell Ortisei
AlpenHotel Rainell Ortisei, Italy - Val Gardena
Alpenhotel Rainell
Rainell Dolomites Retreat Hotel
Rainell Dolomites Retreat Castelrotto
Rainell Dolomites Retreat Hotel Castelrotto
Frequently asked questions
Does Rainell Dolomites Retreat have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at Rainell Dolomites Retreat?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Rainell Dolomites Retreat on Mar 22, 2026 start from P28,759, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Rainell Dolomites Retreat pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Rainell Dolomites Retreat?
Check-in start time: 2 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.
What time is check-out at Rainell Dolomites Retreat?
Check-out is at 10 AM.
Does Rainell Dolomites Retreat provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Rainell Dolomites Retreat located?
Located in the mountains, this ski-in/ski-out hotel in Castelrotto is within 1 mi (2 km) of Val Gardena and Dolomites and close to winter sports such as cross-country skiing and skiing lessons. Alpe di Siusi Ski Area and Church of Sant'Udalrico are also within 10 minutes.
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Reviews
Rainell Dolomites Retreat Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel was amazing in every way! From the impeccable service, the kind and helpful staff, the beautiful rooms, delicious food—the Rainell is in a league of its own. Be sure to check out the gorgeous pool/spa area.
This was a beautifully maintained property. All the staff were friendly and helpful and went out of their way to assist the guests. Lots of ammenities too! We were given some great hiking advice from the front desk. The town was so cute and we were able to take the gondolas/lifts to the top for some spectacular hiking. Highly recommend this family owned hotel!
The family and staff of Rainelle are so welcoming and delightful. The Silent Room with the incredible view of the mountains was a special experience that sets this hotel above the rest. The rooms are especially large and comfortable. There is a taxi stand in town that we took one evening after dinner since the bus had stopped running, to avoid the long walk up the hill. We walked the hill twice and it is challenging but totally doable if you are in decent shape. We are in our early 60s and in the area to hike so it didn't bother us too much.
I am writing to share my recent experience at Rainell Dolomites Retreat and advise against staying there.
The cost of the room was disproportionately high given its quality and the extremely poor amenities. The actual condition of the property and rooms bears no resemblance to the images displayed on their website.
Furthermore, the owners, who also operate the business, demonstrated a complete lack of customer service throughout my stay. The room itself had several issues, including a leaking shower and no body wash provided. The location is also incredibly inconvenient, making it difficult to access.
There are many better alternatives available nearby, offering superior accommodations and more convenient access to local restaurants and the town. I strongly recommend choosing a different establishment for your stay.
It is a great traditional hotel in the area. The view from our room is excellent. You can oversee the whole valley. The meal they offered is more than great. I love the hotel. Job well done.
We stayed here for two nights and I only wish we had stayed longer!! The local area is fantastic for scenery and hiking and the town of Ortisei is so charming! We picked this hotel because of the location, ease of parking and the spectacular views and I can only say that we made a fantastic choice!
There is a spacious parking lot, and the top area fills up so check down below if there aren't any spaces up top.
Our room was beautiful, we were upgraded to a room with a balcony and an amazing view of town so we could sit out on our balcony and enjoy the view and fresh mountain air! The bed was super comfy too! The main downside was the shower. There is a glass partition to help keep the water in, but it doesn't do a great job so the floor gets all covered in water, so be careful, don't leave clothes on the floor.
The amenities at this hotel are fantastic! They have a pool, a sauna and various other spa features, including you can book massages. They really cater to people who stay longer, offering guided group hikes in the nearby mountains (one reason I wish we had stayed longer).
The breakfast spread offered by the hotel is fantastic! Hot and cold food, cheeses, cold cut meats, pastries, fruit and veggies, yogurt, eggs, juice, everything!
We also ate dinner at the hotel one night and the food was amazing, definitely worth it, and after a long day of hiking in the mountains, it was nice not to have to leave the hotel in the evening.
I loved this hotel!!
Son derece şık, güzel ve konforlu bir otel. Güleryüzlü servis var. Kahvaltı dağ oteli için bol seçenekli ve lezzetli.
Yer restoranlara ve liftlere uzak olduğu için akşam araçla dönmek gerekiyor.
Meget flott hotell med meget god service, god mat og veldig god beliggenhet. Anbefales veldig. Lett å komme seg opp til Seiser Alm platået med taubanen rett ved siden av hotellet.
The hotel was a true resort hotel. From the moment we walked in they led us to our room and explained our dinner options, transportation, and other activities. Because Ortesei is not a large town and there is plenty of space the room itself is very large. It was great having the extra space after the tiny rooms in Venice.
The pool is kept to a nice 87 degrees so you can use it even when it's chilly outside. Dont forget your pool towels and robes when you go.
As far as location Ortesei is a great home base in the Dolomites. The gondolas go right over this hotel and if you plan on hiking to Compatsch it's mostly downhill. The town had numerous little shops and restaurants.
One cool thing was they gave us weekly bus passes so we were able to go up the lifts in Ortesei, go down at Suisi, and bus through the other small towns. At a minimum it's a free ride back to Balzano where the train station is.
Andrew
Stayed 2 nights in Sep 2018
6/10 Okay
Riccardo, Torino - Italy
Sep 26, 2018
Liked: Cleanliness
Disliked: Room comfort
Very nice hotel but the room is very poor, like in a two stars hotel
Wonderful location, although tough walk into the town when you have to walk up the steep hill to get back to the hotel. Dinner in the in-house restaurant was imaginative and well prepared. Staff was extremely attentive.
Our experience was very good and we would like to thank the hotel staff. Our room was very well appointed in alpine style. The hotel pool has a wonderful view to the mountains. Food was excellent too and one of the highlights.
Hotellet lå stille og vakkert til i Ortisei med kort vei til spektakulære turområder! Hotell rommet var stort og fint, maten var nydelig og betjeningen kjempe hyggelige og hjelpsomme. Skulle jeg kommentere på noe, må det være at sengene var litt harde. Vi vil gjerne bo på Alpenhotel Rainell neste gang også!