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Rainell Dolomites Retreat

4.0 star property
Ski hotel with a full-service spa and ski-in/ski-out access

Choose dates to view prices

The Rainell Dolomites Retreat offers a perfect mountain escape. Enjoy a hearty breakfast buffet, ski-in/ski-out access or shuttle, and relax in the spa and pools after skiing. Multilingual staff ensure everyone feels at home.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Breakfast included
  • Room service

Room options

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Suite, Mountain View

Mountain view

Panoramic Suite, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Separate bedroom
Bidet
Hair dryer
Bathrobes
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Separate bedroom
Bidet
Hair dryer
Bathrobes
  • 30 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Mountain View

Minibar, in-room safe, desk, laptop workspace

Comfort Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bidet
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Vidalong 19, Castelrotto, BZ, 39046

What's nearby

  • Seceda Ski Area - 1 min walk - 0.0 km
  • St. Ulrich - Seiser Alm - 1 min walk - 0.0 km
  • Resciesa Funicular - 9 min walk - 0.8 km
  • Ortisei-Furnes Gondola - 10 min walk - 0.8 km
  • Furnes-Seceda Cable Car - 11 min drive - 3.9 km

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 22 min drive
  • Kranebitten Airport (INN) - 103 min drive

Restaurants

  • ‪Cafe Corso - ‬7 min walk
  • ‪Caffe Adler - ‬6 min walk
  • ‪Vedl Mulin - ‬7 min walk
  • ‪Turonda PIZZA-Bistrot-Drinks - ‬9 min walk
  • ‪Ristorante Mont Sëuc - ‬27 min drive

About this property

Rainell Dolomites Retreat

Upscale hotel near Dolomites
Close to Ortisei-Furnes Gondola, Rainell Dolomites Retreat provides a free breakfast buffet, a terrace, and a garden. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a facial, Ayurvedic treatments, or a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and free newspapers
Room features
All guestrooms at Rainell Dolomites Retreat offer thoughtful touches such as laptop-friendly workspaces and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • TVs with cable channels
  • Balconies, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during April, May, and November.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT021019A1RK2NHQAH

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alpenhotel Rainell
Alpenhotel Rainell Hotel
Alpenhotel Rainell Hotel Ortisei
Alpenhotel Rainell Ortisei
AlpenHotel Rainell Ortisei, Italy - Val Gardena
Alpenhotel Rainell
Rainell Dolomites Retreat Hotel
Rainell Dolomites Retreat Castelrotto
Rainell Dolomites Retreat Hotel Castelrotto

Frequently asked questions

Does Rainell Dolomites Retreat have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Rainell Dolomites Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rainell Dolomites Retreat?

Self parking is free at this property.

What time is check-in at Rainell Dolomites Retreat?

Check-in start time: 2 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Rainell Dolomites Retreat?

Check-out is at 10 AM.

Does Rainell Dolomites Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Rainell Dolomites Retreat located?

Located in the mountains, this ski-in/ski-out hotel in Castelrotto is within a 5-minute walk of Dolomites and Val Gardena and close to winter sports such as cross-country skiing and skiing lessons. Seceda Ski Area and St. Ulrich - Seiser Alm are just steps away.

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Reviews

Rainell Dolomites Retreat Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 42 out of 53 reviews
Rating 8 - Good. 6 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

Reviews

10/10 Excellent

AHMED

Liked: Cleanliness, amenities, property conditions & facilities
Stuff are really friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely wonderful stay in the Dolomites!

This hotel was amazing in every way! From the impeccable service, the kind and helpful staff, the beautiful rooms, delicious food—the Rainell is in a league of its own. Be sure to check out the gorgeous pool/spa area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We highly recommend this hotel. Only issue is it is 10 minutes by walk frrom center of ortisie.
Breakfast with a view
View from room
Stayed 4 nights in Jul 2022

10/10 Excellent

Kelly

Liked: Staff & service, amenities, property conditions & facilities
This was a beautifully maintained property. All the staff were friendly and helpful and went out of their way to assist the guests. Lots of ammenities too! We were given some great hiking advice from the front desk. The town was so cute and we were able to take the gondolas/lifts to the top for some spectacular hiking. Highly recommend this family owned hotel!
Stayed 3 nights in Jun 2024

2/10 Terrible

miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to share my recent experience at Rainell Dolomites Retreat and advise against staying there. The cost of the room was disproportionately high given its quality and the extremely poor amenities. The actual condition of the property and rooms bears no resemblance to the images displayed on their website. Furthermore, the owners, who also operate the business, demonstrated a complete lack of customer service throughout my stay. The room itself had several issues, including a leaking shower and no body wash provided. The location is also incredibly inconvenient, making it difficult to access. There are many better alternatives available nearby, offering superior accommodations and more convenient access to local restaurants and the town. I strongly recommend choosing a different establishment for your stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christinen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family and staff of Rainelle are so welcoming and delightful. The Silent Room with the incredible view of the mountains was a special experience that sets this hotel above the rest. The rooms are especially large and comfortable. There is a taxi stand in town that we took one evening after dinner since the bus had stopped running, to avoid the long walk up the hill. We walked the hill twice and it is challenging but totally doable if you are in decent shape. We are in our early 60s and in the area to hike so it didn't bother us too much.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor hotel

Hermoso hotel. La limpieza excelente, el personal muy amable y el hotel en muy buenas condiciones. De las mejores experiencias!
Stayed 2 nights in Oct 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location and freindly hosts

Loved the place, the hosts were amazing. Thank you.
Stayed 4 nights in Aug 2021

10/10 Excellent

Meng, Michigan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great traditional hotel in the area. The view from our room is excellent. You can oversee the whole valley. The meal they offered is more than great. I love the hotel. Job well done.
Stayed 1 night in Sep 2019

8/10 Good

KOSEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok.

Ok.
Stayed 1 night in Jul 2019

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, amazing view, would stay again!

We stayed here for two nights and I only wish we had stayed longer!! The local area is fantastic for scenery and hiking and the town of Ortisei is so charming! We picked this hotel because of the location, ease of parking and the spectacular views and I can only say that we made a fantastic choice! There is a spacious parking lot, and the top area fills up so check down below if there aren't any spaces up top. Our room was beautiful, we were upgraded to a room with a balcony and an amazing view of town so we could sit out on our balcony and enjoy the view and fresh mountain air! The bed was super comfy too! The main downside was the shower. There is a glass partition to help keep the water in, but it doesn't do a great job so the floor gets all covered in water, so be careful, don't leave clothes on the floor. The amenities at this hotel are fantastic! They have a pool, a sauna and various other spa features, including you can book massages. They really cater to people who stay longer, offering guided group hikes in the nearby mountains (one reason I wish we had stayed longer). The breakfast spread offered by the hotel is fantastic! Hot and cold food, cheeses, cold cut meats, pastries, fruit and veggies, yogurt, eggs, juice, everything! We also ate dinner at the hotel one night and the food was amazing, definitely worth it, and after a long day of hiking in the mountains, it was nice not to have to leave the hotel in the evening. I loved this hotel!!
Stayed 2 nights in Jun 2019

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son derece şık, güzel ve konforlu bir otel. Güleryüzlü servis var. Kahvaltı dağ oteli için bol seçenekli ve lezzetli. Yer restoranlara ve liftlere uzak olduğu için akşam araçla dönmek gerekiyor.
Stayed 3 nights in Feb 2019

6/10 Okay

Paul, Washington state

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities. Informational meeting unfortunately was only in German
Stayed 3 nights in Oct 2018

10/10 Excellent

Geir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glimrende sted!!

Meget flott hotell med meget god service, god mat og veldig god beliggenhet. Anbefales veldig. Lett å komme seg opp til Seiser Alm platået med taubanen rett ved siden av hotellet.
Stayed 5 nights in Sep 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel in a Great Town

The hotel was a true resort hotel. From the moment we walked in they led us to our room and explained our dinner options, transportation, and other activities. Because Ortesei is not a large town and there is plenty of space the room itself is very large. It was great having the extra space after the tiny rooms in Venice. The pool is kept to a nice 87 degrees so you can use it even when it's chilly outside. Dont forget your pool towels and robes when you go. As far as location Ortesei is a great home base in the Dolomites. The gondolas go right over this hotel and if you plan on hiking to Compatsch it's mostly downhill. The town had numerous little shops and restaurants. One cool thing was they gave us weekly bus passes so we were able to go up the lifts in Ortesei, go down at Suisi, and bus through the other small towns. At a minimum it's a free ride back to Balzano where the train station is.
Stayed 2 nights in Sep 2018

6/10 Okay

Riccardo, Torino - Italy

Liked: Cleanliness
Disliked: Room comfort
Very nice hotel but the room is very poor, like in a two stars hotel
Stayed 1 night in Sep 2018

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima esperienza in una Ortisei sempre bellissima con le sue Dolomiti. Hotel perfetto per me, ci ritornerò.
Stayed 12 nights in Jul 2018

10/10 Excellent

Terry, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful place to stay. Rooms, pool and spa area are relaxing.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

오르티세이중심가에서 언덕위로 꽤올라가야한다. 우리는 렌트카가있어 별문제는 아니었지만 기차나 버스를 이용하는 분들은 불편할수있을것같다. 숙소는 언덕위에 위치하여 뷰도좋고 특히 사우나에서 보는 뷰가 아름답다. 조식도 맛있음
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Bem localizado

Pelo valor cobrado o quarto e o banheiro sao super simples. O Box de banho e' super pequeno e apertado.
Stayed 1 night in Mar 2018

10/10 Excellent

Henning, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view of mountains around St. Ulrich.

Wonderful location, although tough walk into the town when you have to walk up the steep hill to get back to the hotel. Dinner in the in-house restaurant was imaginative and well prepared. Staff was extremely attentive.
Stayed 4 nights in Aug 2017

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tutto ottimo. Ricarica Tesla a pagamento.

Ambiente sereno, pulito. Letto confortevole in ampia camera. Colazione buona.
Stayed 2 nights in Aug 2017

8/10 Good

Luiz, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Ortisei.

Our experience was very good and we would like to thank the hotel staff. Our room was very well appointed in alpine style. The hotel pool has a wonderful view to the mountains. Food was excellent too and one of the highlights.
Stayed 2 nights in Jul 2017

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sentralt og idyllisk hotell

Hotellet lå stille og vakkert til i Ortisei med kort vei til spektakulære turområder! Hotell rommet var stort og fint, maten var nydelig og betjeningen kjempe hyggelige og hjelpsomme. Skulle jeg kommentere på noe, må det være at sengene var litt harde. Vi vil gjerne bo på Alpenhotel Rainell neste gang også!
Stayed 4 nights in Jul 2017

8/10 Good

Business man

Liked: Cleanliness, staff & service, property conditions & facilities

Schönes rustikales Hotel

Schönes rustikales Hotel . Parkplätze ausreichend vorhanden ! Zimmer- Ausstattung etwas "old school" - aber ok ! Frühstücksbüffet etwas spärlich !